Abrégé

This document discloses methods and systems for cohort identification. The methods and systems include improved calculations to perform cohort identification and practical applications of the improved calculations. Specifically, the systems and methods described herein may utilize key components that include enhancements of existing cohort clustering techniques with regard to selecting a number of cohort input dimensions, normalizing input data using a logarithm kernel-function, treatment of categorical data with mutually exclusive and not-mutually exclusive values, methods and visualization tool to determine appropriate number of cohorts, methods and visualization tool to compare cohorts extracted from different input dimensions, and methods to quantify the difference in cohorts. Beyond improvements to the cohort clustering techniques, also disclosed are ancillary tools to prepare input data by joining CRM and product usage data and facilitate subsequent automated action via an API to retrieve cohort results.

Classes IPC  ?

• G06N 5/022 - Ingénierie de la connaissanceAcquisition de la connaissance
• G06Q 30/0201 - Modélisation du marchéAnalyse du marchéCollecte de données du marché

Produits et services

Software as a service (SAAS) for data analytics.

Produits et services

Downloadable computer software for application and infrastructure management, namely, for monitoring the performance and other operational characteristics of software applications; enterprise software used to monitor, analyze and improve the performance of software applications. Software as a service (SAAS) services featuring software for use in application and infrastructure management, namely, for monitoring the performance and other operational characteristics of software applications; computer services, namely, providing temporary use of non-downloadable computer software for providing access to computing, networking and storage hardware; technical consulting and research services in the fields of application and infrastructure monitoring; customization of computer software for others; application service provider, namely, hosting, managing and maintaining computer software for others in the fields of application and infrastructure monitoring; technical support services, namely, troubleshooting of computer software problems; consulting services in the field of cloud computing; enterprise digital data monitoring and analytics services; cloud computing services.

Produits et services

Downloadable computer software for application and infrastructure management, namely, for monitoring the performance and other operational characteristics of software applications; enterprise software used to monitor, analyze and improve the performance of software applications. Software as a service (SAAS) services featuring software for use in application and infrastructure management, namely, for monitoring the performance and other operational characteristics of software applications; computer services, namely, providing temporary use of non-downloadable computer software for providing access to computing, networking and storage hardware; technical consulting and research services in the fields of application and infrastructure monitoring; customization of computer software for others; application service provider, namely, hosting, managing and maintaining computer software for others in the fields of application and infrastructure monitoring; technical support services, namely, troubleshooting of computer software problems; consulting services in the field of cloud computing; enterprise digital data monitoring and analytics services; cloud computing services.

Produits et services

Computer programs [downloadable software]; Computer software applications, downloadable; all the aforesaid being related to security, data collection, data analytics or data intelligence (excluding collection, analytics and intelligence of data in relation with music streaming and music files); computer software for automating and orchestrating cyber security operations. Computer software design; computer software consultancy; Updating of computer software; Maintenance of computer software; Installation of computer software; Computer security consultancy; Computer system design; computer technology consultancy; all the aforesaid being related to security, data collection, data analytics or data intelligence (excluding collection, analytics and intelligence of data in relation with music streaming and music files); maintenance of computer software relating to computer security and prevention of computer risks; cloud computing; monitoring of computer systems for detecting unauthorized access or data breach; software as a service [SAAS] being related to security, data collection, data analytics or data intelligence (excluding collection, analytics and intelligence of data in relation with music streaming and music files); software as a service [SAAS], namely, hosting software for use by others for use in cyber security. Computerized security services, namely, electronically monitoring, detecting and reporting on suspicious and abnormal patterns of point of sale activity indicating theft, fraud, or other criminal activity; consulting services in the field of national security; physical security consultancy.

Produits et services

Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images;  mechanisms for coin-operated apparatus; cash registers, calculating machines, data processing equipment, computers; computer software; fire-extinguishing apparatus; computer hardware; computer client and server software for indexing, searching, and monitoring client's data from any application, server, or network device; computer client and server software for providing operational intelligence, business analytics, troubleshooting, and monitoring based on client data; and computer client and server software for producing reports, dashboards, and alerts from client data; computer search engine software and instructional manuals sold as a unit therewith. Telecommunications services; chat room services; portal services; e-mail services; providing user access to the Internet; radio and television broadcasting; providing multiple user access to global computer networks for the transfer and dissemination of a wide range of information and data; providing on-line electronic bulletin boards for transmission of messages among computer users in the fields of computer operation, networking, and information technology. Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; computer programming; installation, maintenance and repair of computer software; computer consultancy services; design, drawing and commissioned writing for the compilation of web sites; creating, maintaining and hosting the web sites of others; design services; software as a service (SaaS) services delivered on-demand or via cloud-based or cloud-hosted offerings, featuring software for indexing, searching, and monitoring client's data from any application, server, or network device; software as a service (SaaS) services delivered on-demand or via cloud-based or cloud-hosted offerings for the provision of operational intelligence, business analytics, troubleshooting, and monitoring based on client data; software as a service (SaaS) services delivered on-demand or via cloud-based or cloud-hosted offerings for producing reports, dashboards, and alerts from client data; consulting services in the field of information technology; and technical support services, including remote and on-site infrastructure management services for monitoring, administration, and management of public and private computer application systems.