A system for registering an individual's biometric data and then later verifying the identity of the individual using the previously registered biometric data makes use of either an audio communications channel or a messaging channel, both of which are accessed via an application programming interface (API). In some instances, spoken audio input is received from the individual and the spoken audio input is used to generate a voice print for the individual. In other instances, the biometric data could be image-based, such as facial images or an image of an individual's iris.
G10L 17/24 - Procédures interactivesInterfaces homme-machine l’utilisateur étant incité à prononcer un mot de passe ou une phrase prédéfinie
G10L 17/06 - Techniques de prise de décisionStratégies d’alignement de motifs
2.
METHOD AND APPARATUS FOR IMPROVING SELECTIVE FORWARDING UNITS BANDWIDTH ESTIMATION OF VARIABLE BITRATE-ENCODED STREAMS' SUBSCRIBERS THROUGH PADDING NETWORK BOOSTING
A method and apparatus for determining a padding budget for improving bandwidth estimation of data streams encoded with variable bitrate include receiving a data stream having a variable bitrate, comparing a bandwidth estimation determined for a communication path between a data stream forwarding unit and an intended receiver of the data stream to a padding threshold. If the bandwidth estimation is less than the padding threshold, the padding budget is determined by subtracting a bitrate of the data stream from the bandwidth estimation. If the bandwidth estimation is not less than the padding threshold, the bitrate is compared to a padding baseline. If the bitrate is less than the padding baseline, the padding budget is determined by subtracting the bitrate from the padding baseline, and if the bitrate is not less than the padding baseline, no padding needs to be added to the data stream to be communicated to the intended receiver.
H04L 65/80 - Dispositions, protocoles ou services dans les réseaux de communication de paquets de données pour prendre en charge les applications en temps réel en répondant à la qualité des services [QoS]
H04L 65/65 - Protocoles de diffusion en flux de paquets multimédias, p. ex. protocole de transport en temps réel [RTP] ou protocole de commande en temps réel [RTCP]
H04L 65/752 - Gestion des paquets du réseau multimédia en adaptant les médias aux capacités du réseau
3.
METHOD AND APPARATUS FOR RATE-CONTROL OF MEDIA STREAMS WITH SELECTABLE DISCRETE LEVELS OF QUALITY IN SELECTIVE FORWARDING UNITS
A method and apparatuses for rate control of a multi-quality data stream using multiple, combined probing techniques includes receiving a multi-quality data stream, adding padding packets to the multi-quality data stream to determine which data stream of the multi-quality data stream to select to communicate data packets of the multi-quality data stream, adding probing packets to the selected data stream of the multi-quality data stream to determine a bandwidth at which to communicate the selected data stream, and communicating the selected data stream to receivers using the determined bandwidth. In some embodiments, the method and apparatus can further include determining whether or not a different quality data stream of the multi-quality data stream should be selected before adding padding packets to the multi-quality data stream and/or determining if a bandwidth estimation process should be performed before adding probing packets to the selected data stream of the multi-quality data.
H04L 47/263 - Modification du taux à la source après avoir reçu des retours
H04L 47/431 - Assemblage ou désassemblage de paquets, p. ex. par segmentation et réassemblage [SAR] utilisant un bourrage ou un débourrage
H04L 65/65 - Protocoles de diffusion en flux de paquets multimédias, p. ex. protocole de transport en temps réel [RTP] ou protocole de commande en temps réel [RTCP]
4.
METHOD AND APPARATUS FOR RATE CONTROL OF SINGLE QUALITY MEDIA STREAMS IN SELECTIVE FORWARDING UNITS
A method and apparatuses for full sender-side rate control include receiving a data stream at a forwarding unit, determining a bandwidth estimation for communicating the data stream between the forwarding unit and a sender of the data stream, determining respective bandwidth estimations for communicating the data stream between the forwarding unit and at least two receivers, aggregating the bandwidth estimations determined for communicating the data stream between the forwarding unit and the at least two receivers, and limiting the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream based on the aggregated bandwidth estimations. In some embodiments, the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream is limited by communicating a limitation message regarding the aggregated bandwidth estimation of the receivers to the sender.
H04L 65/752 - Gestion des paquets du réseau multimédia en adaptant les médias aux capacités du réseau
H04L 65/65 - Protocoles de diffusion en flux de paquets multimédias, p. ex. protocole de transport en temps réel [RTP] ou protocole de commande en temps réel [RTCP]
5.
METHOD, APPARATUS AND SYSTEM FOR MULTI-BAND RADIO SIGNAL PROCESSING FOR TERMINATION TO A NETWORK-CONNECTED DEVICE
Methods, apparatuses and system for multiband radio signal processing for providing radio signals to a network connected device include receiving multiband radio signals, tuning the multiband radio signal to a radio frequency band based on a received request from a network-connected device for the radio frequency band, and communicating data associated with the requested radio frequency band to the requesting network-connected device over the network using an application programming interface. At the network-connected device, the data associated with the requested radio frequency band can be received and presented on an output device of the network-connected device using an installed application.
H04B 1/00 - Détails des systèmes de transmission, non couverts par l'un des groupes Détails des systèmes de transmission non caractérisés par le milieu utilisé pour la transmission
6.
SYSTEMS AND METHODS FOR PROVIDING REAL-TIME AUTOMATED LANGUAGE TRANSLATIONS
Systems and methods for providing one-to-one and audio and video calls or for providing multi-party audio or video conferences also provide language translation services. When language translation services are provided, a party to a call or conference hears both the audio of the speaker, and a translated version of the speaker's audio.
G06F 40/58 - Utilisation de traduction automatisée, p. ex. pour recherches multilingues, pour fournir aux dispositifs clients une traduction effectuée par le serveur ou pour la traduction en temps réel
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants. The composed media feed can include supplementary information in addition to the media feeds of live participants. This supplementary information is provided by means of API configurable programmatic code that is then executed and used as the software application resident on the server.
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04L 65/402 - Prise en charge des services ou des applications dans laquelle les services impliquent une session principale en temps réel et une ou plusieurs sessions parallèles additionnelles non-temps-réel, p. ex. le téléchargement d’un fichier lors d’une session FTP parallèle, l’introduction d’un courriel ou de services combinés
8.
METHOD AND APPARATUS FOR RATE CONTROL OF SINGLE QUALITY MEDIA STREAMS IN SELECTIVE FORWARDING UNITS
A method and apparatuses for full sender-side rate control include receiving a data stream at a forwarding unit, determining a bandwidth estimation for communicating the data stream between the forwarding unit and a sender of the data stream, determining respective bandwidth estimations for communicating the data stream between the forwarding unit and at least two receivers, aggregating the bandwidth estimations determined for communicating the data stream between the forwarding unit and the at least two receivers, and limiting the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream based on the aggregated bandwidth estimations. In some embodiments, the bandwidth estimation determined for communicating the data stream between the forwarding unit and the sender of the data stream is limited by communicating a limitation message regarding the aggregated bandwidth estimation of the receivers to the sender.
H04L 65/752 - Gestion des paquets du réseau multimédia en adaptant les médias aux capacités du réseau
H04L 65/75 - Gestion des paquets du réseau multimédia
H04L 65/80 - Dispositions, protocoles ou services dans les réseaux de communication de paquets de données pour prendre en charge les applications en temps réel en répondant à la qualité des services [QoS]
9.
METHOD AND APPARATUS FOR RATE CONTROL OF MEDIA STREAMS WITH SELECTABLE DISCRETE LEVELS OF QUALITY IN SELECTIVE FORWARDING UNITS
A method and apparatuses for rate control of a multi-quality data stream using multiple, combined probing techniques includes receiving a multi-quality data stream, adding padding packets to the multi-quality data stream to determine which data stream of the multi-quality data stream to select to communicate data packets of the multi-quality data stream, adding probing packets to the selected data stream of the multi-quality data stream to determine a bandwidth at which to communicate the selected data stream, and communicating the selected data stream to receivers using the determined bandwidth. In some embodiments, the method and apparatus can further include determining whether or not a different quality data stream of the multi-quality data stream should be selected before adding padding packets to the multi-quality data stream and/or determining if a bandwidth estimation process should be performed before adding probing packets to the selected data stream of the multi-quality data.
H04L 47/431 - Assemblage ou désassemblage de paquets, p. ex. par segmentation et réassemblage [SAR] utilisant un bourrage ou un débourrage
H04L 65/752 - Gestion des paquets du réseau multimédia en adaptant les médias aux capacités du réseau
H04L 65/75 - Gestion des paquets du réseau multimédia
H04L 65/80 - Dispositions, protocoles ou services dans les réseaux de communication de paquets de données pour prendre en charge les applications en temps réel en répondant à la qualité des services [QoS]
10.
METHOD AND APPARATUS FOR IMPROVING SELECTIVE FORWARDING UNITS BANDWIDTH ESTIMATION OF VARIABLE BITRATE-ENCODED STREAMS' SUBSCRIBERS THROUGH PADDING NETWORK BOOSTING
A method and apparatus for determining a padding budget for improving bandwidth estimation of data streams encoded with variable bitrate include receiving a data stream having a variable bitrate, comparing a bandwidth estimation determined for a communication path between a data stream forwarding unit and an intended receiver of the data stream to a padding threshold. If the bandwidth estimation is less than the padding threshold, the padding budget is determined by subtracting a bitrate of the data stream from the bandwidth estimation. If the bandwidth estimation is not less than the padding threshold, the bitrate is compared to a padding baseline. If the bitrate is less than the padding baseline, the padding budget is determined by subtracting the bitrate from the padding baseline, and if the bitrate is not less than the padding baseline, no padding needs to be added to the data stream to be communicated to the intended receiver.
H04L 65/70 - Mise en paquets adaptés au réseau des données multimédias
H04N 21/238 - Interfaçage de la voie descendante du réseau de transmission, p. ex. adaptation du débit de transmission d'un flux vidéo à la bande passante du réseauTraitement de flux multiplexés
11.
Systems and methods for providing real-time automated language translations
Systems and methods for providing one-to-one and audio and video calls or for providing multi-party audio or video conferences also provide language translation services. When language translation services are provided, a party to a call or conference hears both the audio of the speaker, and a translated version of the speaker's audio.
G06F 40/58 - Utilisation de traduction automatisée, p. ex. pour recherches multilingues, pour fournir aux dispositifs clients une traduction effectuée par le serveur ou pour la traduction en temps réel
G10L 13/02 - Procédés d'élaboration de parole synthétiqueSynthétiseurs de parole
G10L 15/22 - Procédures utilisées pendant le processus de reconnaissance de la parole, p. ex. dialogue homme-machine
G10L 15/26 - Systèmes de synthèse de texte à partir de la parole
G10L 25/57 - Techniques d'analyse de la parole ou de la voix qui ne se limitent pas à un seul des groupes spécialement adaptées pour un usage particulier pour comparaison ou différentiation pour le traitement des signaux vidéo
12.
SYSTEMS AND METHODS FOR PROVIDING REAL-TIME AUTOMATED LANGUAGE TRANSLATIONS
Systems and methods for providing one-to-one and audio and video calls or for providing multi-party audio or video conferences also provide language translation services. When language translation services are provided, a party to a call or conference hears both the audio of the speaker, and a translated version of the speaker's audio.
G06F 40/58 - Utilisation de traduction automatisée, p. ex. pour recherches multilingues, pour fournir aux dispositifs clients une traduction effectuée par le serveur ou pour la traduction en temps réel
Systems and methods for making a multitrack recording of a telephony communication, such as a conference call, record the contributions of each participant its own respective, separate recording track. In some instances, the contribution(s) of one or more participants is recorded in separate recording tracks, and the contributions of multiple other participants is mixed and recorded in a single recording track. An organizer or administrator of a telephony communication, such as a conference call, can instruct a multitrack recording system as to how to format a multitrack recording of the telephony communication via commands submitted through an application programming interface (API).
Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API). The telephony communication may be setup in a way that results in the called party not receiving information about the calling party or the calling party's telephone number.
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants. The composed media feed can include supplementary information in addition to the media feeds of live participants. This supplementary information is provided by means of API configurable programmatic code that is then executed and used as the software application resident on the server.
H04L 65/403 - Dispositions pour la communication multipartite, p. ex. pour les conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04L 65/402 - Prise en charge des services ou des applications dans laquelle les services impliquent une session principale en temps réel et une ou plusieurs sessions parallèles additionnelles non-temps-réel, p. ex. le téléchargement d’un fichier lors d’une session FTP parallèle, l’introduction d’un courriel ou de services combinés
16.
SYSTEMS AND METHODS FOR PROVIDING MEDIA COMMUNICATION PROGRAMMABLE SERVICES
Systems and methods for providing real-time media communication services to make use of a software application resident on a server that receives the media feeds of multiple sending participants, and generates a single composed media feed that includes media feeds of the sending participants and that sends the composed media feed to other computing services for manifold purposes like recording, re-broadcasting and/or re-transmission to remote computing devices of multiple real-time media communication participants. The composed media feed can include supplementary information in addition to the media feeds of live participants. This supplementary information is provided by means of API configurable programmatic code that is then executed and used as the software application resident on the server.
Methods and system for integrating video content in a video conference session are provided herein. In some embodiments, the system comprises a plurality of user devices corresponding to a presenter attendee and a plurality of non-presenter attendees of the video conference, where each of the plurality of user devices comprising: a video conferencing application, comprising: a first interface for receiving connection information to the video content as selected by the presenter attendee; a second interface for embedding and displaying the video content on each of the plurality of user devices, wherein the video content is streamed directly from the content provider to each of the plurality of user devices; and a video conference server for relaying state changes of the content video content as the video content is streamed to the plurality of non-presenter user devices.
Methods and system for integrating video content in a video conference session are provided herein. In some embodiments, the system comprises a plurality of user devices corresponding to a presenter attendee and a plurality of non-presenter attendees of the video conference, where each of the plurality of user devices comprising: a video conferencing application, comprising: a first interface for receiving connection information to the video content as selected by the presenter attendee; a second interface for embedding and displaying the video content on each of the plurality of user devices, wherein the video content is streamed directly from the content provider to each of the plurality of user devices; and a video conference server for relaying state changes of the content video content as the video content is streamed to the plurality of non-presenter user devices.
Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API).
Systems and methods for setting up a telephony communication include an operating system of a user telephony device diverting a call setup request made via a native dialer of the user telephony device to a telephony software application on the user telephony device. The telephony software application then sets up the requested telephony communication using a telephony communication application programming interface (API).
A telephony software application on a first mobile computing device requests information about the present location of the first mobile computing device from a remote server. The remote server obtains information about the present location of a second mobile computing device that is located proximate to the first mobile computing device from the second mobile computing device. The remote server then provides the obtained location data to the first mobile computing device. This process may repeat at periodic time intervals.
A system for registering an individual's biometric data and then later verifying the identity of the individual using the previously registered biometric data makes use of either an audio communications channel or a messaging channel, both of which are accessed via an application programming interface (API). In some instances, spoken audio input is received from the individual and the spoken audio input is used to generate a voice print for the individual. In other instances, the biometric data could be image-based, such as facial images or an image of an individual's iris.
A system for registering an individual's biometric data and then later verifying the identity of the individual using the previously registered biometric data makes use of either an audio communications channel or a messaging channel, both of which are accessed via an application programming interface (API). In some instances, spoken audio input is received from the individual and the spoken audio input is used to generate a voice print for the individual. In other instances, the biometric data could be image-based, such as facial images or an image of an individual's iris.
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
G06F 21/32 - Authentification de l’utilisateur par données biométriques, p. ex. empreintes digitales, balayages de l’iris ou empreintes vocales
G06F 21/34 - Authentification de l’utilisateur impliquant l’utilisation de dispositifs externes supplémentaires, p. ex. clés électroniques ou cartes à puce intelligentes
G06Q 20/40 - Autorisation, p. ex. identification du payeur ou du bénéficiaire, vérification des références du client ou du magasinExamen et approbation des payeurs, p. ex. contrôle des lignes de crédit ou des listes négatives
G07C 9/37 - Enregistrement de l’entrée ou de la sortie d'une entité isolée ne comportant pas l’utilisation d’un laissez-passer combiné à une vérification d’identité utilisant des données biométriques, p. ex. des empreintes digitales, un balayage de l’iris ou une reconnaissance de la voix
H04L 9/32 - Dispositions pour les communications secrètes ou protégéesProtocoles réseaux de sécurité comprenant des moyens pour vérifier l'identité ou l'autorisation d'un utilisateur du système
24.
System and method for detecting electronically based responses to unanswered communication session requests
Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.
G10L 25/18 - Techniques d'analyse de la parole ou de la voix qui ne se limitent pas à un seul des groupes caractérisées par le type de paramètres extraits les paramètres extraits étant l’information spectrale de chaque sous-bande
25.
Method and apparatus for placing a long distance call based on a virtual phone number
A method and apparatus for reducing the cost of long distance phone calls is disclosed. Accordingly, an originating phone network is operatively connected to a first intermediate point, and a receiving phone network is operatively connected to a second intermediate point. Each intermediate point is operatively connected to communicate via a data network. Users on the originating and destination phone networks may communicate based on virtual numbers. The virtual number is preferably within the local calling area of the originating phone network. The first and second intermediate points route calls to any geographic location, regardless of distance, over the data network based on the virtual number. This provides the advantage of allowing a user on the originating phone network to access a user at a distant location for a price that is substantially similar to the price of a local call.
H04M 7/00 - Dispositions d'interconnexion entre centres de commutation
H04L 12/66 - Dispositions pour la connexion entre des réseaux ayant différents types de systèmes de commutation, p. ex. passerelles
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
H04M 15/00 - Dispositions de comptage, de contrôle de durée ou d'indication de durée
H04M 3/523 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur avec répartition ou mise en file d'attente des appels
26.
SYSTEMS AND METHODS FOR PROVIDING AND USING TRANSLATION-ENABLED MULTIPARTY COMMUNICATION SESSIONS
Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech- to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.
Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech-to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
G06F 40/58 - Utilisation de traduction automatisée, p. ex. pour recherches multilingues, pour fournir aux dispositifs clients une traduction effectuée par le serveur ou pour la traduction en temps réel
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04L 51/04 - Messagerie en temps réel ou quasi en temps réel, p. ex. messagerie instantanée [IM]
The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.
H04L 41/00 - Dispositions pour la maintenance, l’administration ou la gestion des réseaux de commutation de données, p. ex. des réseaux de commutation de paquets
H04L 41/0853 - Récupération de la configuration du réseauSuivi de l’historique de configuration du réseau en recueillant activement des informations de configuration ou en sauvegardant les informations de configuration
H04L 41/0813 - Réglages de configuration caractérisés par les conditions déclenchant un changement de paramètres
G06V 20/20 - ScènesÉléments spécifiques à la scène dans les scènes de réalité augmentée
29.
SYSTEMS AND METHODS FOR HANDLING CAMPED INCOMING TELEPHONE CALLS
Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension. When the call is camped on the employee's extension, the private branch exchange system causes a push notification to be sent to a telephony device used by the employee to notify the employee that a call is camped on his extension. Such a push notification may also inform the employee about how many calls are camped on his extension. Further, such a push notification may provide the employee with information about the identity of a calling party whose call is camped on the employee's extension.
Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension. When the call is camped on the employee's extension, the private branch exchange system causes a push notification to be sent to a telephony device used by the employee to notify the employee that a call is camped on his extension. Such a push notification may also inform the employee about how many calls are camped on his extension. Further, such a push notification may provide the employee with information about the identity of a calling party whose call is camped on the employee's extension.
H04W 4/16 - Services supplémentaires liés aux communications, p. ex. transfert ou mise en attente d'appels
H04M 7/00 - Dispositions d'interconnexion entre centres de commutation
H04W 68/00 - Avertissement aux utilisateurs, p. ex. alerte ou messagerie, sur l'arrivée d'une communication, un changement de service ou similaires
H04L 12/28 - Réseaux de données à commutation caractérisés par la configuration des liaisons, p. ex. réseaux locaux [LAN Local Area Networks] ou réseaux étendus [WAN Wide Area Networks]
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04M 3/436 - Dispositions pour intercepter des appels entrants
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, from a computer system, a request comprising a phone number, identifying a primary channel and one or more secondary channels based on, at least in part, respective performance data of the primary and secondary channels, sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number, after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period, and based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device.
A method and system for using relays for network optimization in IP-based communication networks. The method includes negotiating a communication session between two peers connected to the Internet via a signaling server, at least one of the two peers having data traffic restrictions and requiring a relayed route to connect with the other peer; identifying, by each peer, a plurality of candidate contact addresses, including IP address, port and protocol, that the peer can send to the other peer, so that the other peer can find a route to connect to that peer; filtering out any candidate contact addresses of the plurality of identified candidate contact addresses that is not a relayed candidate contact address, providing a list of relayed candidate contact addresses; and establishing a connection between the two peers via one relayed candidate contact address of the list of relayed candidate contact addresses using a TURN server.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p. ex. pour le traitement simultané de plusieurs programmes
H04L 29/12 - Dispositions, appareils, circuits ou systèmes non couverts par un seul des groupes caractérisés par le terminal de données
H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
H04L 12/721 - Procédures de routage, p.ex. routage par le chemin le plus court, routage par la source, routage à état de lien ou routage par vecteur de distance
33.
Systems and methods for providing integrated computerized personal assistant services in telephony communications
Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein. In some embodiments, the method comprises transmitting, by a call processing system, (A) voice-based data generated during the telecommunication session and (B) identification information of at least one of the first or second participants to a computerized virtual assistant system, wherein the voice-based data generated during the telecommunication session includes an actionable command; and receiving, from the computerized virtual assistant system, a response from at least one service provider regarding a performance of the actionable command.
Systems and methods for making a multitrack recording of a telephony communication, such as a conference call, record the contributions of each participant its own respective, separate recording track. In some instances, the contribution(s) of one or more participants is recorded in separate recording tracks, and the contributions of multiple other participants is mixed and recorded in a single recording track. An organizer or administrator of a telephony communication, such as a conference call, can instruct a multitrack recording system as to how to format a multitrack recording of the telephony communication via commands submitted through an application programming interface (API).
Methods and system for automating conferencing in a communication session are provided herein. In some embodiments, a method for automating conferencing in a communication session includes establishing a communication session between a first end-user device and a second end-user device; receiving a first notification message from the first end-user device indicating that the communication session is at least one of visible or joinable by one or more devices associated with the first end-user device, wherein the one or more devices are associated with the first end-user device when the one or more devices are one of (i) pre-registered and stored with an association to the first end-user device, (ii) pre-authenticated to tether the one or more devices to the first end-user device, or (iii) pre-associated with a same user account profile; and sending a second notification message to the one or more devices associated with the first end-user device.
H04L 51/043 - Messagerie en temps réel ou quasi en temps réel, p. ex. messagerie instantanée [IM] en utilisant ou en gérant les informations de présence
H04L 65/1093 - Procédures en session en ajoutant des participantsProcédures en session en supprimant des participants
H04L 65/65 - Protocoles de diffusion en flux de paquets multimédias, p. ex. protocole de transport en temps réel [RTP] ou protocole de commande en temps réel [RTCP]
H04L 65/1045 - Mandataires, p. ex. pour le protocole d'initiation de session [SIP]
H04L 65/1104 - Protocole d'initiation de session [SIP]
H04L 67/54 - Gestion de la présence, p. ex. surveillance ou enregistrement pour la réception des informations de connexion des utilisateurs ou état de connexion des utilisateurs
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving from a first system information comprising a message and an identifier of a user, selecting a channel from a plurality of different third party communication channels for sending the message based on one or more properties of communications on the channel, determining a channel-specific user identifier for the selected channel based on the identifier of the user, creating a channel-specific message formatted for the selected channel based on the message, and sending the message to the user on the selected channel using the channel-specific user identifier.
H04W 4/21 - Signalisation de servicesSignalisation de données auxiliaires, c.-à-d. transmission de données par un canal non destiné au trafic pour applications de réseaux sociaux
H04W 48/18 - Sélection d'un réseau ou d'un service de télécommunications
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, from a computer system, a request comprising a phone number, identifying a primary channel and one or more secondary channels based on, at least in part, respective performance data of the primary and secondary channels, sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number, after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period, and based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device.
A multi-channel communication service uses an object-oriented approach to processing communications. The multi-channel communication service is capable of receiving, at a conversation object generator, inbound communications sent from a communication service and subsequently managing the status of participants engaged in a conversation via the various inbound communications. The management process is achieved by associating the inbound communications to corresponding client applications and executing an invitation process from the client applications to a conversation created by the conversation object generator.
H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04M 3/51 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur
H04M 3/58 - Dispositions pour transférer les appels reçus d'un abonné à un autreDispositions pour permettre des conversations intérimaires entre le demandeur ou le demandé et une tierce personne
A method and a system for using relays for network optimization in IP-based communication networks. The method includes negotiating a communication session between two peers connected to the Internet via a signaling server, at least one of the two peers having data traffic restrictions and requiring a relayed route to connect with the other peer; identifying, by each peer, a plurality of candidate contact addresses, including IP address, port and protocol, that the peer can send to the other peer, so that the other peer can find a route to connect to that peer; filtering out any candidate contact address of the plurality of identified candidate contact addresses that is not a relayed candidate contact address, providing a list of relayed candidate contact addresses; and establishing a connection between the two peers via one relayed candidate contact address of the list of relayed candidate contact addresses using a TURN server.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p. ex. pour le traitement simultané de plusieurs programmes
H04L 29/12 - Dispositions, appareils, circuits ou systèmes non couverts par un seul des groupes caractérisés par le terminal de données
H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
H04L 12/721 - Procédures de routage, p.ex. routage par le chemin le plus court, routage par la source, routage à état de lien ou routage par vecteur de distance
40.
Systems and methods for providing call verification
Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a first API call, wherein the first API call is a call request from a service provider to establish a call with a client device associated with a client of the service provider; verifying an identity of the service provider, wherein verifying the identity of the service provider comprises: generating a second API call; transmitting the second API to a verification system; and receiving verification of the service provider from the verification system; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04W 12/122 - Contre-mesures pour parer aux attaquesProtection contre les dispositifs malveillants
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04W 80/10 - Protocoles de couche supérieure adaptés à la gestion de sessions, p. ex. protocole d'initiation de session [SIP Session Initiation Protocol]
41.
System and method for contextually based fulfillment of communication requests via a telephony platform
Methods and systems for contextually based fulfillment of communication requests are provided herein. In some embodiments, a method for contextually based fulfillment of a communication request via a telephony platform, comprises receiving via a telephony-based communication, at a fulfillment center, a user request for a service; determining a service provider capable of fulfilling the user request; translating the user request into one or more user intents; creating a contextual framework based on the user intent; requesting additional information regarding details of the user intent based on the contextual framework; and fulfilling the user request using the user intents when the contextual framework is complete.
H04L 51/02 - Messagerie d'utilisateur à utilisateur dans des réseaux à commutation de paquets, transmise selon des protocoles de stockage et de retransmission ou en temps réel, p. ex. courriel en utilisant des réactions automatiques ou la délégation par l’utilisateur, p. ex. des réponses automatiques ou des messages générés par un agent conversationnel
G06Q 10/02 - Réservations, p. ex. pour billetterie, services ou manifestations
Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p. ex. pour le traitement simultané de plusieurs programmes
H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
G06Q 30/02 - MarketingEstimation ou détermination des prixCollecte de fonds
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
G06Q 20/14 - Architectures de paiement spécialement adaptées aux systèmes de facturation
G06Q 10/06 - Ressources, gestion de tâches, des ressources humaines ou de projetsPlanification d’entreprise ou d’organisationModélisation d’entreprise ou d’organisation
The method comprising performing by a server following steps: receiving a stream of data from a first client of a media session; requesting to a load balancer which routing device the server has to use to forward the received stream to a plurality of other clients of the media session; setting a first parameter of the first routing device to a first value, and a second parameter to a second value; receiving a request to receive said received stream from a second client of the media session; and checking whether the first routing device is valid, wherein the server forwarding the received stream to the second client through the first routing device if the first routing device being valid and also decreasing the first parameter by one, or the server requesting a second routing device to be used to the load balancer and further performing the setting of the first and second parameters for the second routing device.
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04N 21/472 - Interface pour utilisateurs finaux pour la requête de contenu, de données additionnelles ou de servicesInterface pour utilisateurs finaux pour l'interaction avec le contenu, p. ex. pour la réservation de contenu ou la mise en place de rappels, pour la requête de notification d'événement ou pour la transformation de contenus affichés
H04N 21/2387 - Traitement de flux en réponse à une requête de reproduction par un utilisateur final, p. ex. pour la lecture à vitesse variable ("trick play")
Systems and methods for data localization and anonymization are provided herein. In some embodiments, systems and methods for data localization and anonymization may include receiving a communication request to send a message or establish a call between a first service provider and an end user device associated with an end user, determining that the communication request is associated with a requirement for securing personally identifiable information (PII) of the end user, and processing the communication request based on the requirement for securing the PII of the end user, wherein the requirement includes at least one of (A) localization of the communication request processing or (B) anonymization of any data records associated with the communication request that includes the PII of end user.
Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a call request from a service provider to establish a call with a client device associated with the client of the service provider; verifying the identity of the service provider; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; receiving verification information about the client; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.
H04W 80/10 - Protocoles de couche supérieure adaptés à la gestion de sessions, p. ex. protocole d'initiation de session [SIP Session Initiation Protocol]
46.
Method and apparatus for VOIP communication completion to a mobile device
A system and method for establishing a voice over Internet protocol link to a called party's mobile telephony device utilizes push notifications to activate a communications application on the called party's mobile telephony communications device. When a request to establish a voice over Internet protocol link to a mobile device is received by an incoming proxy server of a voice over Internet protocol service provider, the service provider causes a push notification to be sent to the mobile device. The called party can respond to the push notification in a manner that causes a communications application on the mobile device to be activated. Once the push notification has caused the communications application to activate, the communications application sends a special registration request to an outbound proxy server. The special registration request causes the outbound proxy server to initiate messaging that is ultimately delivered to an inbound proxy server, the messaging identifying the outbound proxy server with which the communications application has registered. The inbound proxy server can then communicate with the outbound proxy server to obtain information that allows a voice over Internet protocol link to be established with the called party's mobile telephony device.
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, from a computer system, a request comprising a phone number, identifying a primary channel and one or more secondary channels based on, at least in part, respective performance data of the primary and secondary channels, sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number, after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period, and based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device.
A multi-channel communication service uses an object-oriented approach to processing communications. The multi-channel communication service is capable of receiving, at a conversation object generator, inbound communications sent from a communication service and subsequently managing the status of participants engaged in a conversation via the various inbound communications. The management process is achieved by associating the inbound communications to corresponding client applications and executing an invitation process from the client applications to a conversation created by the conversation object generator.
H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04M 3/51 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur
H04M 3/58 - Dispositions pour transférer les appels reçus d'un abonné à un autreDispositions pour permettre des conversations intérimaires entre le demandeur ou le demandé et une tierce personne
Systems and methods performed by an IP telephony system allow a user to request that his IP telephony device be set into a conference calling mode for an indefinite period of time. When the user's IP telephony device is in the conference calling mode, all parties that attempt to call the user's IP telephony device are added to a conference bridge tied to the user's IP telephony device. All incoming calls are treated in this fashion until the user cancels the conference calling mode and returns to a normal calling mode.
H04L 12/28 - Réseaux de données à commutation caractérisés par la configuration des liaisons, p. ex. réseaux locaux [LAN Local Area Networks] ou réseaux étendus [WAN Wide Area Networks]
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
Systems and methods for providing integrated computerized personal assistant services in telephony communications are provided herein. In some embodiments, the system may include a call processing system configured to transmit voice-based data generated during a telecommunication session between multiple participants, and a computerized virtual assistant system configured to analyze the voice-based data received to identify the presence of actionable commands, determine at least one service provider associated with the identified actionable command, generate and transmit at least one request for performance of the actionable command to the at least one service provider, receive, from each of the at least one service providers, a response to the at least one request for performance of the actionable command, and transmit, to the call processing system, a notification based on the responses received from the at least one service provider.
Methods, apparatuses and systems for establishing a telecommunication session may include receiving a plurality of communication identifiers of a first type, determining one or more communication identifiers of a second type based on, for each, its association with at least one of the communication identifiers of the first type, associating the one or more communication identifiers of the second type with an identifier of the telecommunication session, receiving a request to join the telecommunication session and bypassing an authentication action and granting the request to join the telecommunication session. Alternatively, methods, apparatuses and systems for establishing a telecommunication session may include initiating, at a time based on at least a time period associated with the telecommunication session, one or more connection requests, each connection request directed to one of the communication identifiers of the second type that is associated with the identifier of the telecommunication session.
G06F 15/16 - Associations de plusieurs calculateurs numériques comportant chacun au moins une unité arithmétique, une unité programme et un registre, p. ex. pour le traitement simultané de plusieurs programmes
H04L 29/12 - Dispositions, appareils, circuits ou systèmes non couverts par un seul des groupes caractérisés par le terminal de données
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
Systems and methods for deriving contact information for a calling party analyze all or a portion of the audio of the telephone call to derive such contact. Likewise, all or a portion of a voice message left by a calling party could be analyzed to obtain contact information for the calling party.
H04M 1/2745 - Dispositifs dans lesquels plusieurs signaux peuvent être enregistrés simultanément avec possibilité d'emmagasiner plus d'un numéro d'abonné à la fois utilisant des mémoires électroniques statiques, p. ex. des puces électroniques
H04M 1/57 - Dispositions pour indiquer ou enregistrer le numéro de l'abonné demandeur à l'appareil de l'abonné demandé
H04M 1/253 - Appareils téléphoniques utilisant la transmission numérique de la parole
53.
Method and apparatus for transmitting messages associated with internet protocol version 4 (IPv4) addresses on an internet protocol version 6 (IPv6) network
A computer-implemented method for transmitting messages associated with IPv4 addresses on an IPv6 network comprising: receiving, in a first message from an IPv4 network, an IPv4 address of a component in the IPv4 network; parsing the IPv4 address into a plurality of elements; creating a new host name for the IPv4 address based on the parsed plurality of elements; sending, to a domain name server (DNS) associated with the IPv6 network, a request to perform a DNS lookup of the host name; responsive to the DNS lookup request, receiving an IPv6 address; and processing the first message as if it were originally received with the IPv6 address.
Methods and systems for facilitating a communication session receive a sound signal and determine at least one contributing source to the received sound signal from among a plurality of communication endpoints, wherein each respective communication endpoint of the plurality of communication endpoints is associated with a corresponding participant in the communication session and includes a microphone and loudspeaker. Based on a determination of multiple communication endpoints being co-located, one or more embodiments perform at least one of processing the received sound signal by selectively altering the received sound signal, or initiating an instruction to inhibit further contribution, to the sound signal, from at least one of the co-located multiple communication endpoints.
A multi-channel communication services uses an object-oriented approach to processing communications. The multi-channel communication service is capable of recording conversations that a calling party has with one or more called parties in one continuous recording, even when multiple called parties are conferences into a call, and even when the calling party is transferred between multiple different called parties. In some embodiments, recording may include two or more tracks of recorded data. In that instance, the audio and/or video originating from the calling party is recorded in a first track, and the audio and/or video originating from all of the called parties is recorded in a second track.
H04M 1/64 - Dispositions automatiques pour répondre aux appelsDispositions automatiques pour enregistrer des messages pour abonnés absentsDispositions pour enregistrer des conversations
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04M 3/51 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur
H04M 3/58 - Dispositions pour transférer les appels reçus d'un abonné à un autreDispositions pour permettre des conversations intérimaires entre le demandeur ou le demandé et une tierce personne
56.
Systems and methods for accessing conference calls
Systems and methods for assisting a user in conducting a telephony communication include automatically obtaining contextual information relating to the telephony communication, and presenting that information to the user. The contextual information could be drawn from a third party database. The third party database could be queried for the contextual information based on an identity to the party with who the user is attempting to communicate.
In one of its aspects the technology disclosed herein concerns an Internet Protocol (IP) telephony communication system (20) comprising a location server (150(13)) and a call server (52). The location server (150(13)) is configured to obtain a first virtual identifier associated with a first telephony visit associated with a customer account to a first physical location and to obtain a second virtual identifier associated with a second telephony visit associated with the customer account to a second physical location. The location server (150(13)) is configured to obtain the first virtual identifier and the second virtual identifier in coordination with an emergency answering service (58). The call server (52) is configured to provide the emergency answering service (58) with an appropriate one of the first virtual identifier and the second virtual identifier in accordance with whichever of the first physical location and the second location is an emergency location from which an emergency call associated with the customer account is placed.
A method and apparatus for logging call detail information in an email message are provided herein. The method for logging call detail information in an email message includes (i) receiving, from a service provider, information associated with a first call event for a telecommunication session; (ii) creating a call record using the information associated with the first call event for the telecommunication session; (iii) receiving, from the service provider, information associated with an additional call event for the telecommunication session; (iv) updating the call record using the information associated with the additional call event; (v) repeating steps (iii) and (iv) until the information associated with one of the additional call events indicates the telecommunication session has ended; and (vi) sending a request to insert the call record into a user's email account using one or more email provider application programming interfaces (APIs).
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, from a computer system, a request comprising a phone number, identifying a primary channel and one or more secondary channels based on, at least in part, respective performance data of the primary and secondary channels, sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number, after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period, and based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device.
A system and method for controlling how images are displayed on a display screen of a portable computing device changes the orientation of the images on the display screen when the orientation of the portable computing device changes. The portable computing device is determined to have changed its orientation when it tilts beyond a reference angle that separates a first orientation from a second orientation. If the portable computing device is rapidly tilting back and forth across the reference angle, the value of the reference angle is changed to be either larger or smaller. This prevents the images from rapidly switching back and forth between two different display orientations on a display screen of the portable computing device.
G09G 5/38 - Dispositions ou circuits de commande de l'affichage communs à l'affichage utilisant des tubes à rayons cathodiques et à l'affichage utilisant d'autres moyens de visualisation caractérisés par l'affichage de dessins graphiques individuels en utilisant une mémoire à mappage binaire avec des moyens pour commander la position de l'affichage
G09G 5/00 - Dispositions ou circuits de commande de l'affichage communs à l'affichage utilisant des tubes à rayons cathodiques et à l'affichage utilisant d'autres moyens de visualisation
G06F 3/0346 - Dispositifs de pointage déplacés ou positionnés par l'utilisateurLeurs accessoires avec détection de l’orientation ou du mouvement libre du dispositif dans un espace en trois dimensions [3D], p. ex. souris 3D, dispositifs de pointage à six degrés de liberté [6-DOF] utilisant des capteurs gyroscopiques, accéléromètres ou d’inclinaison
Systems and methods allow an administrator of a conference call bridge to control who is admitted to the conference call bridge. The systems and methods also allow the administrator to identify a new individual who will become the administrator of the conference call bridge when a triggering event occurs. The systems and methods also allow an administrator to identify a new endpoint device from which valid control commands can be received.
Systems and methods for performing routing are described. A primary route being used to transmit a plurality of messages is identified. The primary route includes one or more channels that are each associated with a particular message type. One or more alternate routes for potentially transmitting the plurality of messages are identified, each of which also includes comprises one or more channels that are associated with a particular message type. A factor associated with the primary route is evaluated with respect to a corresponding factor associated with each alternate route and, based on the evaluation, a determination is made whether one of the alternate routes should replace the primary route for transmission of the plurality of messages.
H04W 36/30 - La resélection étant déclenchée par des paramètres spécifiques par des données de mesure ou d’estimation de la qualité des liaisons
H04L 12/707 - Prévention ou récupération du défaut de routage, p.ex. reroutage, redondance de route "virtual router redundancy protocol" [VRRP] ou "hot standby router protocol" [HSRP] par redondance des chemins d’accès
H04W 4/14 - Services d'envoi de messages courts, p. ex. SMS ou données peu structurées de services supplémentaires [USSD]
63.
Method and system for processing interactive voice response input in a call setup message
A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.
Systems and methods for performing routing are described. For each of a plurality of messages transmitted over a primary route, a message transmission indication is received by an application. The application further receives, for at least one of the messages, a conversion indication that is based on the transmitted message. The quality of the primary route is determined based on a subset or all of the transmission indications and a subset or all of the conversion indications. Based on this determination, an alternate route is selected to replace the primary route.
H04L 12/707 - Prévention ou récupération du défaut de routage, p.ex. reroutage, redondance de route "virtual router redundancy protocol" [VRRP] ou "hot standby router protocol" [HSRP] par redondance des chemins d’accès
H04L 12/26 - Dispositions de surveillance; Dispositions de test
H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
H04L 12/721 - Procédures de routage, p.ex. routage par le chemin le plus court, routage par la source, routage à état de lien ou routage par vecteur de distance
H04L 12/703 - Prévention ou récupération du défaut de routage, p.ex. reroutage, redondance de route "virtual router redundancy protocol" [VRRP] ou "hot standby router protocol" [HSRP]
H04L 12/803 - Commande de flux ou commande de congestion Équilibrage de charge, p.ex. répartition du trafic entre multiples liens
H04L 12/733 - Sélection d’un chemin de longueur minimum ou de nombre de sauts minimum
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
(1) Telephony communications services, namely, voice over Internet protocol (VOIP), fixed and mobile telephony services provided by means of public switched telephone network (PSTN), and cellular-based telephony communication services, namely, mobile telephony services; teleconferencing services; fixed and mobile telephony call routing services; fixed and mobile telephony call recording services; telecommunication service, namely, recording, storage and subsequent transmission of voice and text messages by telephone through means of converting speech to text via automatic speech recognition software, converting text to speech via text-to-speech software, and transcribing recorded audio files to text; short message service (SMS) transmission services, namely, cellular text messaging services; phone verification services, namely, providing user authentication by means of providing phone verification codes to verify phone numbers; phone number information services, namely, providing verified phone numbers and information about the validity, reachability, roaming status, and caller identification of said verified phone numbers; chat application integration services, namely, providing voice chat services
(2) Communications platform as a service (CPaaS) featuring cloud-based computer software platforms accessed with application programming interface (API) for use in the field of customer communication management by allowing users to integrate text messaging service, video telephone service, and voice communication by telephone and voice over IP service from multiple telephone and internet service providers; Application service provider featuring application programming interface (API) software for providing phone verification codes to verify phone numbers; Application service provider featuring application programming interface (API) software for providing verified phone numbers and information related thereto; Web-based application integration services, namely, providing a web-based communications platform featuring application programming interface (API) software to enable users to connect to, access, and integrate multiple social chat applications
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving from a first system information comprising a message and an identifier of a user, selecting a channel from a plurality of different third party communication channels for sending the message based on one or more properties of communications on the channel, determining a channel-specific user identifier for the selected channel based on the identifier of the user, creating a channel-specific message formatted for the selected channel based on the message, and sending the message to the user on the selected channel using the channel-specific user identifier.
H04W 4/21 - Signalisation de servicesSignalisation de données auxiliaires, c.-à-d. transmission de données par un canal non destiné au trafic pour applications de réseaux sociaux
H04W 48/18 - Sélection d'un réseau ou d'un service de télécommunications
67.
SYSTEM AND METHOD FOR PROVIDING AN INFORMATIVE MESSAGE WHEN REJECTING AN INCOMING CALL
Methods and systems for providing an informative message when rejecting an incoming call are provided herein. In some embodiments, a method for providing an informative message when rejecting an incoming call comprises receiving a request to reject an incoming call with a message; generating a plurality of messages based on status information; receiving a selection of one of the plurality of generated messages; and setting a reminder to notify the user of a callback, wherein the reminder is based on the selected message.
Methods and apparatus for providing call flow information to devices associated with call flow destinations are provided herein. In some embodiments, a method for providing call flow information to a terminal device comprises receiving a communication specifying an initial destination from a calling party, and at least one of assigning the received communication to a terminal device associated with the initial destination and an alternate destination, forwarding the received communication from a terminal device associated with the initial destination to a terminal device associated with the alternate destination, or re-assigning the received communication to a terminal device associated with the alternate destination rather than with the initial destination responsive to a call set up failure. A call flow indicator is generated and transmitted to the terminal device associated with the alternate destination, the call flow indicator including an identifier of the initial destination and an identifier of the alternate destination.
Methods and apparatus for providing call flow information to devices associated with call flow destinations are provided herein. In some embodiments, a method for providing call flow information to a terminal device comprises receiving a communication specifying an initial destination from a calling party, and at least one of assigning the received communication to a terminal device associated with the initial destination and an alternate destination, forwarding the received communication from a terminal device associated with the initial destination to a terminal device associated with the alternate destination, or re-assigning the received communication to a terminal device associated with the alternate destination rather than with the initial destination responsive to a call set up failure. A call flow indicator is generated and transmitted to the terminal device associated with the alternate destination, the call flow indicator including an identifier of the initial destination and an identifier of the alternate destination.
Systems and methods notify an individual when the start time of a scheduled conference call is approaching. The systems and methods may also automatically connect the individual to the conference call. The systems and methods may obtain information about one or more scheduled conference calls directly from the individual's electronic calendar. The systems and methods may also receive a request from an individual to be connected to a conference call, and then act to automatically connect the individual to the conference call using information obtained from the individual's electronic calendar.
Systems and methods notify an individual when the start time of a scheduled conference call is approaching. The systems and methods may also automatically connect the individual to the conference call. The systems and methods may obtain information about one or more scheduled conference calls directly from the individual's electronic calendar. The systems and methods may also receive a request from an individual to be connected to a conference call, and then act to automatically connect the individual to the conference call using information obtained from the individual's electronic calendar.
A service for automatically connecting an individual's telephony device to a conference call when the conference call is about to begin is provided by a telephony system. The telephony system obtains information about a scheduled conference call directly from the individual's electronic calendar. When it is time for the conference call to begin, the telephony system dials into the conference call bridge and automatically provides the information needed to access the conference call. The telephony system then connects the individual's telephony device to the conference call.
Systems and methods for selectively managing access to message content at a first display terminal are configured to display one or more messages collectively defining an exchange between a user of the first display terminal and a user of a second display terminal. The method determines, by a processor, that secure display processing should be used on at least one message of the exchange at the first display terminal, and displays message content of one or more messages of the exchange while concealing message content of the at least one message. In an embodiment, a successfully authenticated user or one who presents a required decryption code is able to view all any portion of an exchange, such as the at least one message in the context of a plurality of messages comprising a conversation.
G06F 3/0488 - Techniques d’interaction fondées sur les interfaces utilisateur graphiques [GUI] utilisant des caractéristiques spécifiques fournies par le périphérique d’entrée, p. ex. des fonctions commandées par la rotation d’une souris à deux capteurs, ou par la nature du périphérique d’entrée, p. ex. des gestes en fonction de la pression exercée enregistrée par une tablette numérique utilisant un écran tactile ou une tablette numérique, p. ex. entrée de commandes par des tracés gestuels
G06F 3/01 - Dispositions d'entrée ou dispositions d'entrée et de sortie combinées pour l'interaction entre l'utilisateur et le calculateur
42 - Services scientifiques, technologiques et industriels, recherche et conception
Produits et services
Telephony communications services; communications platform as a service; telephony conferencing services; telephony call routing services; telephony call recording services; text-to-speech services; short message service (SMS) transmission services; phone verification services; phone number information services; chat application integration services, namely, providing communications interconnectivity and integration with third-party chat applications and services. Internet-based application programming interface (API) software and services, and downloadable software development kits (SDK) and tools, to enable companies to communicate with, and develop and provide communications applications and services for, third-party customers, clients and users.
75.
Method and system for providing informative incoming call alerts
A method and apparatus for providing informative incoming call alerts are provided herein. The method includes receiving an incoming call from a second device; transmitting, to the second device, a first message regarding the incoming call; receiving, from the second device, a second message responsive to the first message regarding the incoming call; receiving a selection of one of a plurality of options based on the received second message; and processing the selected option.
H04W 4/16 - Services supplémentaires liés aux communications, p. ex. transfert ou mise en attente d'appels
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
Systems and methods for redirecting calls are provided herein. In some embodiments, a method for redirecting calls may include receiving a first call request from a first user device via a first telephony service provider network to establish an off-net call with a second user device registered on a second telephony service provider network, determining that the first user device is associated with an account of the second telephony service provider network based on a communication identifier of the first user device included in the first call request, and sending a notification message to the first user device indicating that the off-net call may be established as an on-net call over the second telephony service provider network.
H04M 3/02 - Appel de sous-stations, p. ex. par sonnerie
H04M 15/00 - Dispositions de comptage, de contrôle de durée ou d'indication de durée
H04M 7/00 - Dispositions d'interconnexion entre centres de commutation
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
A proxy server of an Internet protocol (IP) telephony system determines when a call setup message generated by a first of the IP telephony system's customers is directed to a second of the IP telephony system's customers. When that occurs, the call setup message is forwarded directly to a call cluster operated by the IP telephony system and that services the second customer. As a result, the call is handled internally by the IP telephony system, and there is no need to involve a second telephony system in conducting the requested call. The proxy server may also insert information into the call setup messaging to flag the call as an internal call between two customers of the IP telephony system.
H04L 12/28 - Réseaux de données à commutation caractérisés par la configuration des liaisons, p. ex. réseaux locaux [LAN Local Area Networks] ou réseaux étendus [WAN Wide Area Networks]
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04L 12/741 - Traitement de l'adressage d’en-tête pour le routage, p.ex. table de correspondance
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for receiving, from a computer system, a request comprising a phone number, identifying a primary channel and one or more secondary channels based on, at least in part, respective performance data of the primary and secondary channels, sending a first message comprising a first text string via the primary channel to a destination device associated with the phone number, after sending the first message, determining that a conversion event for the message and the primary channel did not occur within a specified time period, and based on the determining, sending a second message comprising the first text string via a particular secondary channel to the destination device.
Methods and systems for determining availability of a user based on mobile device status are provided herein. In some embodiments, a method for determining availability of a user based on mobile device status may include receiving, at a first device, an instruction to check a status of a second device; transmitting a status request from the first device to the second device; and receiving, responsive to the status request, a message from the second device indicating a telephony status of the second device.
Methods and system for routing first communication session data between a first device and at least one participant device via a first communication session are provided herein. In some embodiments, a method for routing first communication session data between a first device and at least one participant device includes receiving a request to establish a second communication session with at least one discovered extension device proximate to the first device, routing at least a portion of the communication session data to the discovered extension device via the second communication session and synchronizing the communication session data routed via the first communication session, and the at least a portion of the communication session data routed via the second communication session.
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04M 3/58 - Dispositions pour transférer les appels reçus d'un abonné à un autreDispositions pour permettre des conversations intérimaires entre le demandeur ou le demandé et une tierce personne
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
H04M 7/00 - Dispositions d'interconnexion entre centres de commutation
H04L 12/725 - Sélection d’un chemin de qualité de service [QoS] adéquate
81.
System and method for communication history reconciliation amongst linked devices
Methods and systems for communication history reconciliation amongst linked devices are provided herein. In some embodiments, a method for communication history reconciliation amongst linked devices may include receiving an incoming communication request directed to a communication identifier associated with a user account, transmitting the communication request to at least a first device and a second device associated with the user account, receiving, responsive to the communication request, a message from the first device indicating that the first device has accepted the communication request to establish a call, and transmitting, to the second device, an indication that the communication request was accepted by the first device.
H04M 11/00 - Systèmes de communication téléphonique spécialement adaptés pour être combinés avec d'autres systèmes électriques
H04W 8/18 - Traitement de données utilisateur ou abonné, p. ex. services faisant l'objet d'un abonnement, préférences utilisateur ou profils utilisateurTransfert de données utilisateur ou abonné
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04W 4/16 - Services supplémentaires liés aux communications, p. ex. transfert ou mise en attente d'appels
H04M 3/46 - Dispositions pour appeler plusieurs sous-stations dans un ordre déterminé jusqu'à ce qu'une réponse soit obtenue
H04M 3/22 - Dispositions de supervision, de contrôle ou de test
Systems and methods for performing routing are described. For each of a plurality of messages transmitted over a primary route, a message transmission indication is received by an application. The application further receives, for at least one of the messages, a conversion indication that is based on the transmitted message. The quality of the primary route is determined based on a subset or all of the transmission indications and a subset or all of the conversion indications. Based on this determination, an alternate route is selected to replace the primary route.
H04L 12/707 - Prévention ou récupération du défaut de routage, p.ex. reroutage, redondance de route "virtual router redundancy protocol" [VRRP] ou "hot standby router protocol" [HSRP] par redondance des chemins d’accès
H04L 12/26 - Dispositions de surveillance; Dispositions de test
H04L 29/08 - Procédure de commande de la transmission, p.ex. procédure de commande du niveau de la liaison
H04L 12/721 - Procédures de routage, p.ex. routage par le chemin le plus court, routage par la source, routage à état de lien ou routage par vecteur de distance
H04L 12/703 - Prévention ou récupération du défaut de routage, p.ex. reroutage, redondance de route "virtual router redundancy protocol" [VRRP] ou "hot standby router protocol" [HSRP]
H04L 12/803 - Commande de flux ou commande de congestion Équilibrage de charge, p.ex. répartition du trafic entre multiples liens
83.
System and method for identifying recipients during a communications session
Methods and systems for identifying intended recipients of remarks from a speaker in a communications session established among a plurality of participant devices are provided herein. In some embodiments, a method for identifying intended recipients of remarks from a speaker in a communications session established among a plurality of participant devices may include receiving an indication of a first participant to whom remarks are to be addressed; determining identification information associated with the first participant; and transmitting the identification information associated with the first participant to one or more of the plurality of participant devices.
H04L 12/16 - Dispositions pour la fourniture de services particuliers aux abonnés
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
84.
System and method for a progressive dialer for outbound calls
A system and method are disclosed herein for an automated progressive dialer system. The system comprises maintaining a callee database for a calling campaign. A Presence registrar is maintains a list of call center agents, wherein the list comprises the agent's current state, account information and other metrics. An agent progressive dialer (APD) indicates an agent's current state to the Presence registrar and maintains an agent's open line to connect with a connected outbound call to a callee. One or more callees are selected to call based upon the agent's current state. Outbound calls are placed to the selected callee using a callee progressive dialer (CPD). Upon successfully connecting a call to a callee, the Presence registrar provides an available agent with an open line to receive the call. The CPD then bridges the successfully connected callee outbound call with the available agent's open line on the APD.
H04M 3/523 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur avec répartition ou mise en file d'attente des appels
H04M 3/51 - Dispositions centralisées de réponse aux appels demandant l'intervention d'un opérateur
85.
METHOD AND SYSTEM FOR TELECOMMUNICATION SESSION OUTPUT INTEGRATION
A method and system for integrating telecommunication session output with one or more applications are provided herein. The method for integrating telecommunication session output with one or more applications includes communicating with one or more second devices in a telecommunication session using a first application disposed on a first device; tracking attributes associated with the telecommunication session; recording at least a portion of the telecommunication session on the first device to produce a session recording; and storing the attributes and at least one of the session recording, or a text transcription of the session recording in a second application on the first device.
H04W 4/16 - Services supplémentaires liés aux communications, p. ex. transfert ou mise en attente d'appels
H04W 80/10 - Protocoles de couche supérieure adaptés à la gestion de sessions, p. ex. protocole d'initiation de session [SIP Session Initiation Protocol]
86.
Method and system for telecommunication session output integration
A method and system for integrating telecommunication session output with one or more applications are provided herein. The method for integrating telecommunication session output with one or more applications includes communicating with one or more second devices in a telecommunication session using a first application disposed on a first device; tracking attributes associated with the telecommunication session; recording at least a portion of the telecommunication session on the first device to produce a session recording; and storing the attributes and at least one of the session recording, or a text transcription of the session recording in a second application on the first device.
H04W 4/00 - Services spécialement adaptés aux réseaux de télécommunications sans filLeurs installations
H04M 3/42 - Systèmes fournissant des fonctions ou des services particuliers aux abonnés
H04W 4/18 - Conversion de format ou de contenu d'informations, p. ex. adaptation, par le réseau, des informations reçues ou transmises pour une distribution sans fil aux utilisateurs ou aux terminaux
H04M 1/656 - Dispositions d'enregistrement pour enregistrer des conversations
H04M 1/658 - Moyens pour diriger des messages enregistrés à d'autres extensions ou équipements
87.
Systems and methods for connecting telephony communications
Systems and methods performed by an IP telephony system are designed to determine when two parties to a recently terminated telephony communication are simultaneously calling each other in an attempt to re-establish a telephony communication. When the IP telephony system determines that this situation is occurring, the IP telephony system acts to connect the two parties, rather than have both of them see their new call setup attempt fail because the other party's telephony device is indicated to be busy.
A system and method for controlling how images are displayed on a display screen of a portable computing device changes the orientation of the images on the display screen when the orientation of the portable computing device changes. If the orientation of the portable computing device is changing only infrequently, the orientation of the images on the display screen may be rapidly changed when the orientation of the portable computing device changes. If the orientation of the portable computing device is changing relatively frequently, the orientation of the images may not switch until after a delay period has expired after each change in orientation of the portable computing device occurs.
G06T 3/60 - Rotation d’images entières ou de parties d'image
G09G 5/00 - Dispositions ou circuits de commande de l'affichage communs à l'affichage utilisant des tubes à rayons cathodiques et à l'affichage utilisant d'autres moyens de visualisation
G09G 5/38 - Dispositions ou circuits de commande de l'affichage communs à l'affichage utilisant des tubes à rayons cathodiques et à l'affichage utilisant d'autres moyens de visualisation caractérisés par l'affichage de dessins graphiques individuels en utilisant une mémoire à mappage binaire avec des moyens pour commander la position de l'affichage
G06F 3/0346 - Dispositifs de pointage déplacés ou positionnés par l'utilisateurLeurs accessoires avec détection de l’orientation ou du mouvement libre du dispositif dans un espace en trois dimensions [3D], p. ex. souris 3D, dispositifs de pointage à six degrés de liberté [6-DOF] utilisant des capteurs gyroscopiques, accéléromètres ou d’inclinaison
89.
Method for providing tiered load balancing for a hosted voice-over internet protocol (VoIP) private branch exchange (PBX)
A system and method is provided for two-tiered load balancing on a hosted voice-over Internet protocol (VoIP) private branch exchange (PBX). The system includes a plurality of client devices, at least one device load balancer, and at least one call load balancer. The device load balancer identifies a device group to which each client device belongs; and a cluster of computing resources for processing calls for the device group. The cluster is assigned to the device group based on prescribed conditions. In response to a communications request, call load balancers in communication with the device load balancers dynamically determine if predefined conditions are currently being met within an identified cluster of computing resources. If the predefined conditions are currently being met, then the communications request for a primary client device associated with the request is established via one of a plurality of server nodes within the cluster of computing resources.
A system and method are disclosed herein for managing conference bridge communication sessions. The system and method involves receiving a plurality of calls containing user media from users into a conference bridge, then connecting the plurality of calls via a load balancer to a plurality of conference servers on a network. A master broker dynamically selects a master conference server from among the plurality of conference servers to which the calls are connected. Once the master conference server is selected, the master broker directs all other conference servers to bridge the user media for the calls that are connected to the master conference server. The master conference server receives the user media from each of the connected conference servers. The master conference server is able to organize and mix the various user media and return this mixed media to each of the connected conference servers and thereby back to each user.
When IP telephony devices that make use of an Internet protocol (IP) based private branch exchange (PBX) service provider resister with the PBX service provider, they furnish local area network address information that indicates how the telephony devices can be reached directly on the local area network to which they are connected. This information is provided to other telephony devices within the same business or organization. As a result, the telephony devices within a business or organization can contact one another directly to setup and conduct telephony communications over a local area network, without the need for such telephony communications to pass over a public data network, or though assets of the IP based PBX service provider.
An Internet protocol (IP) telephony system provides telephony services to a mobile telephony device via data packet communications that traverse a data network. If the IP telephony system has received calls that were missed by the user of the mobile telephony device, or if the IP telephony system has received communications that have not yet been reviewed by the user of the mobile telephony device, information about those missed calls and unreviewed messages is delivered to the mobile telephony device so that the user can be alerted to their existence. The information may be delivered to the mobile telephony device in a push notification.
Methods and systems for intelligently terminating calls are provided herein. In some embodiments, a method for intelligently terminating calls may include receiving a call request directed to a communication identifier associated with a first user, determining a call termination action to associate with the call request based on (a) information associated with the call request and (b) previous call termination patterns associated with the first user, and terminating the call to one or more devices associated with the communication identifier based on the determined call termination action.
Methods and systems for resource load balancing of teleconference and video conference sessions are provided herein. In some embodiments, a method for resource load balancing of a teleconference session including a plurality of participant devices may include assigning each of the plurality of participant devices into one of a plurality of groups of participant devices based on at least one first heuristic, designating a leader device for each group of participant devices, based on at least one second heuristic to coordinate the teleconference session communications, and coordinating the teleconference session communications of each leader device to facilitate the teleconference session among the plurality of participant devices.
Methods and apparatus for recalling and replaying content during a communications session are provided herein. In some embodiments, methods for replaying content during a communications session may comprise detecting a real-time communications session between two or more participant devices, storing content of the communications session transmitted between the two or more participant devices as the real-time communications session persists, receiving a control request from a first participant device of the two or more participants devices to replay a portion of the content; and transmitting the portion of the content to at least one of the participant devices as the real-time communications session persists.
A system and method for dynamically changing contact information is presented. The system and method includes receiving a contact information change associated with a contact in a first contact list, determining that the contact is also in a second contact list and modifying the second contact list based on the contact information change.
G06Q 50/00 - Technologies de l’information et de la communication [TIC] spécialement adaptées à la mise en œuvre des procédés d’affaires d’un secteur particulier d’activité économique, p. ex. aux services d’utilité publique ou au tourisme
IP telephony communications are conducted by sending both audio data produced by a CODEC that represents received spoken audio input, and a textual representation of the spoken audio input. A receiving device utilizes the textual representation of the spoken audio input to help recreate the spoken audio input when a portion of the CODEC data is missing. The textual representation can be generated by a speech-to-text function. Alternatively, the textual representation can be a notation of extracted phonemes.
Systems and methods performed by an IP telephony system allow a user to request that his IP telephony device be set into a conference calling mode for an indefinite period of time. When the user's IP telephony device is in the conference calling mode, all parties that attempt to call the user's IP telephony device are added to a conference bridge tied to the user's IP telephony device. All incoming calls are treated in this fashion until the user cancels the conference calling mode and returns to a normal calling mode.
H04L 12/28 - Réseaux de données à commutation caractérisés par la configuration des liaisons, p. ex. réseaux locaux [LAN Local Area Networks] ou réseaux étendus [WAN Wide Area Networks]
H04M 3/56 - Dispositions pour connecter plusieurs abonnés à un circuit commun, c.-à-d. pour permettre la transmission de conférences
H04L 12/18 - Dispositions pour la fourniture de services particuliers aux abonnés pour la diffusion ou les conférences
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
An Off Net scenario may occur during primary communications between a first and second caller, in which the second caller is connected to a network over a data channel and receives a second call over a voice channel resulting in an interruption of the primary communications between the original callers. In the Off Net scenario, a message indicating the original communication has been interrupted is received by a carrier. The carrier substitutes another communication device in place of the second caller's communication device to establish a secondary communication between the first caller's communication device and the third communication device. The secondary communication may inform the first caller of the interruption of the primary communication and may provide options regarding the primary communication to the first caller.
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
H04M 3/428 - Dispositions pour placer des appels entrants en attente
H04W 4/16 - Services supplémentaires liés aux communications, p. ex. transfert ou mise en attente d'appels
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
100.
Method and apparatus for performing network registration
A method and apparatus for user location registration comprising determining, by a first network service provided by a first network, subscriber location information associated with a first user communication device registered with the first network, wherein the subscriber location information includes a network identifier of the first device, and wherein the network identifier is not obtained via session initiation protocol (SIP) messaging received from the first device; receiving, by the first network service, a broadcast location request for the subscriber location information in response to a call initiated from a second user communication device wherein receiving the broadcast location request further includes determining subscriber identity information from the broadcast location request, and determining that the subscriber identity information is associated with the subscriber location information; and sending, by the first network service, the determined subscriber location information in response to the broadcast location request.
H04L 29/06 - Commande de la communication; Traitement de la communication caractérisés par un protocole
H04M 7/00 - Dispositions d'interconnexion entre centres de commutation
H04M 7/12 - Dispositions d'interconnexion entre centres de commutation pour l'exploitation entre centraux comportant différents types d'équipement de commutation, p. ex. à entraînement mécanique et pas à pas ou décimal et non décimal
