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2025
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G/S
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Downloadable software that provides real-time, integrated service management of other computer so... |
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2024
|
G/S
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Software as a service (SAAS) services featuring software that provides real-time, integrated serv... |
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2023
|
Invention
|
Recommendations for remedial actions. Described systems and techniques determine causal associati... |
|
|
Invention
|
Predicting priority of situations.
A computer program product is tangibly embodied on a non-tran... |
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|
Invention
|
Adaptive scenarios generation from situations.
A computer program product is tangibly embodied o... |
|
|
Invention
|
Predicting causal impact from scenarios.
A computer program product is tangibly embodied on a no... |
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Invention
|
Narrative generation for situation event graphs.
Described systems and techniques determine an e... |
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Invention
|
Remediation generation for situation event graphs.
Described systems and techniques determine an... |
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Invention
|
Log record analysis using similarity distributions of contextual log record series.
A plurality ... |
|
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Invention
|
Optimization of attribute access in programming functions.
Systems and techniques for optimizing... |
|
|
Invention
|
Application state prediction using component state.
Described systems and techniques enable pred... |
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|
Invention
|
Smart patch risk prediction and validation for large scale distributed infrastructure.
Systems a... |
|
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Invention
|
Efficient training of machine learning models for log record analysis.
A plurality of log record... |
|
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Invention
|
Domain-specific hallucination detection and correction for machine learning models.
An incident ... |
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Invention
|
Domain-specific generative machine learning models. A plurality of resolved incident tickets may ... |
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2022
|
Invention
|
Ccontinuous knowledge graph generation using causal event graph feedback.
Described systems and ... |
|
|
Invention
|
Causal event prediction for events.
Described systems and techniques determine causal associatio... |
|
|
Invention
|
Directed incremental clustering of causally related events using multi-layered small world networ... |
|
|
Invention
|
Directed incremental clustering of causally related events. Described systems and techniques dete... |
|
|
Invention
|
Probabilistic root cause analysis. Described systems and techniques determine causal associations... |
|
|
Invention
|
Use of graph databases for replicating topology and enriching monitoring data streams in complex ... |
|
|
Invention
|
Application development platform. Systems and techniques for identifying performance issues and r... |
|
|
Invention
|
Resource tuning with usage forecasting. Described techniques determine performance metric values ... |
|
2021
|
Invention
|
Sequence prediction explanation using causal chain extraction based on neural network attribution... |
|
|
Invention
|
Automated skill discovery, skill level computation, and intelligent matching using generated hier... |
|
|
Invention
|
Self-optimizing context-aware problem identification from information technology incident reports... |
|
|
Invention
|
Index generation and use with indeterminate ingestion patterns. Large numbers of files having wid... |
|
|
Invention
|
Synthetic objects in service models. A method for determining a misconfiguration of components in... |
|
|
Invention
|
Maintaining virtual machine templates. A non-transitory computer-readable storage medium may comp... |
|
|
Invention
|
Systems and methods for efficient transfer of log data. According to one general aspect, a non-tr... |
|
|
Invention
|
Cloud service interdependency relationship detection. A computer system includes a processor, a m... |
|
2020
|
Invention
|
Application state prediction using component state. Described systems and techniques enable predi... |
|
|
Invention
|
Cooperative naming for configuration items in a distributed configuration management database env... |
|
|
Invention
|
Search data curation and enrichment for deployed technology. A content engine may utilize a confi... |
|
|
Invention
|
Cloud-native proxy gateway to cloud resources. A cloud-native proxy gateway is reachable from a c... |
|
|
Invention
|
Identifying change windows for performing maintenance on a service. Systems and techniques for id... |
|
|
Invention
|
System and method for installing, updating and uninstalling applications. One example system incl... |
|
|
Invention
|
Reachability graph-based safe remediations for security of on-premise and cloud computing environ... |
|
2019
|
Invention
|
System and method for troubleshooting abnormal behavior of an application. A method for troublesh... |
|
|
Invention
|
Graph expansion mini-view. A graphical representation of a service model provides a full view of ... |
|
|
Invention
|
Extensibility of business logic shared across a business process orchestration engine, a rule eng... |
|
|
Invention
|
Application instrumentation code extension. The embodiments provide an application diagnostics ap... |
|
|
Invention
|
Optimization of path selection for transfers of files.
A scheduling system for scheduling execut... |
|
|
Invention
|
Rapid content deployment on a publication platform. A system for rapid deployment of content on a... |
|
|
Invention
|
Creative and additive reconciliation of data records. A data management system includes a data re... |
|
2018
|
Invention
|
Power saving through automated power scheduling of virtual machines. A plurality of virtual machi... |
|
|
G/S
|
computer software for the remote collection of data from IT operations management (ITOM) software... |
|
|
Invention
|
Prioritized remediation of information security vulnerabilities based on service model aware mult... |
|
2017
|
Invention
|
Asset floor map. A method includes receiving a floor map indicating a layout of a location, displ... |
|
2016
|
G/S
|
Computer software; operating system utility computer programs; computer software and programs for... |
|
|
G/S
|
Downloadable enterprise software used to track and improve the performance and availability of bu... |
|
|
G/S
|
Software as a service (Saas) services featuring enterprise software used to track, analyze and im... |
|
2015
|
G/S
|
Computer program for use in information technology service management namely, tracking projects a... |
|
|
G/S
|
Software as a service (SAAS) services for use in the management of information technology network... |
|
|
G/S
|
Computer software for tracking, reporting, notification and management of incidents, problems and... |
|
|
G/S
|
Software as a service (SAAS) services featuring software for tracking, reporting, notification an... |
|
|
Invention
|
Methods and apparatus related to graph transformation and synchronization. In one general aspect,... |
|
|
G/S
|
Computer hardware; computer software; Computer software for tracking project problems and progres... |
|
|
G/S
|
Computer software for use in the field of help desk management namely, computer software that ena... |
|
|
G/S
|
Computer software for use in the field of help desk
management; computer software for use in the... |
|
|
G/S
|
[ Providing access to computer databases; providing access to databases; providing telecommunicat... |
|
|
G/S
|
Computer programs; computer software; computer programs
(downloadable software); computer progra... |
|
2014
|
G/S
|
Computer programs; computer software; computer programs (downloadable software); computer program... |
|
2013
|
G/S
|
Computer software and computer application software for cell phones, smart phones and tablets tha... |
|
2012
|
G/S
|
Computer software for computer systems and computer network
management, namely, software for com... |
|
|
G/S
|
Computer programs. Consulting services relating to research and design of
computer hardware and ... |
|
|
G/S
|
Computer software, namely system management software focused
on the provisioning, configuration ... |
|
|
G/S
|
Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, sig... |
|
|
G/S
|
computer software for use in the field of help desk management; computer software for use in the ... |
|
2007
|
G/S
|
Computer server and software for gathering, processing and transmitting electronic data on the pe... |
|
|
G/S
|
Electronic devices to calculate and report statistics on web site traffic |
|
2005
|
G/S
|
Computer software for use in the field of help desk management, namely computer software for trac... |
|
|
G/S
|
computer software to assist businesses in service management processes by integrating best and ne... |
|
2004
|
G/S
|
A device for monitoring, cleansing, capturing, classifying, reporting and transmitting informatio... |
|
2002
|
G/S
|
Computers, computer hardware and computer software, parts and fittings for all the aforesaid good... |
|
2001
|
G/S
|
Computer software, namely system management software focused on the provisioning, configuration a... |
|
|
G/S
|
Computer hardware and computer software; applications software; software for use in business proc... |
|
2000
|
G/S
|
consulting services relating to research and design of computer hardware and computer software fo... |
|
1999
|
G/S
|
Computer software for computer systems and computer network management, namely, software for comp... |
|
|
G/S
|
Remote and on-site monitoring of computer systems; computer consultation, excluding computer cons... |
|
|
G/S
|
Technical consultation in the field of business for managing computer systems, namely, databases ... |
|
|
G/S
|
Operating system utility computer programs and user guides sold together as a unit; computer soft... |
|
1997
|
G/S
|
Computer software and programs for managing computer systems, databases, and applications, namely... |
|
1996
|
G/S
|
Computer application software for use in the field of general business processes, and instruction... |
|
|
G/S
|
computer program for tracking project problems and progress |
|
1995
|
G/S
|
operating system utility computer programs and user guides sold together as a unit |
|
|
G/S
|
computer software for the tracking, routing, and resolving of problems and issues involved in any... |
|
1992
|
G/S
|
computer software for use in inventory management and accounting |
|
1986
|
G/S
|
COMPUTER PROGRAMS |
