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2023
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G/S
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Providing non-downloadable computer software for use in obtaining and storing digital data repres... |
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Invention
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Topic-based semantic search of electronic documents based on machine learning models from bayesia... |
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Invention
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Summarizing conversational speech. Embodiments are directed to summarizing conversational speech.... |
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G/S
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Providing online non-downloadable computer software for use in obtaining and storing digital data... |
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2022
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Invention
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Dialog analysis using voice energy level. A computer-implemented method for analyzing whether a p... |
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Invention
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Performance score determiner for binary signal classifiers.
There are disclosed devices, system ... |
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Invention
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Generating training datasets for a supervised learning topic model from outputs of a discovery to... |
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Invention
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Determining conversational structure from speech. Embodiments are directed to organizing conversa... |
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Invention
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Pitman-yor process topic modeling pre-seeded by keyword groupings. In one embodiment, the disclos... |
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Invention
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Tracking specialized concepts, topics, and activities in conversations. Embodiments are directed ... |
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Invention
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Determining topics and action items from conversations. Embodiments are directed to organizing co... |
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2021
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Invention
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Automatic classification of phone calls using representation learning based on the hierarchical p... |
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Invention
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Call tracking. There are disclosed systems and methods for facilitating communications between in... |
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2020
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G/S
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Ad serving, namely, placing advertisements on websites for others using specialized computer soft... |
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Invention
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Detecting extraneous topic information using artificial intelligence models. Systems and methods ... |
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G/S
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Software as a service (SAAS) services for analyzing calls; Software as a service (SAAS) services ... |
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Invention
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Signal discovery using artificial intelligence models. Systems and methods for improving call top... |
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G/S
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Software as a service (SAAS) services featuring software that uses computer-implemented artificia... |
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2019
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Invention
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Desired signal spotting in noisy, flawed environments. There are disclosed devices, system and me... |
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Invention
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Binary signal classifiers that tolerate incorrect training data. There are disclosed devices, sys... |
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Invention
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Performance score determiner for binary signal classifiers. There are disclosed devices, system a... |
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G/S
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Telecommunication services, namely, automatic routing of calls to third parties based on marketin... |
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G/S
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Telecommunication services, namely, providing specialized consumer call capabilities that enable ... |
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G/S
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Telecommunications services, namely, providing access to telecommunication networks for use of th... |
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2018
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Invention
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System, method, and computer program product for automatically analyzing and categorizing phone c... |
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2017
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G/S
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Software as a Service (SAAS) services featuring software for integrating customer relationship ma... |
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Invention
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System and method for automatically detecting undesired calls. A system is provided for thwarting... |
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Invention
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Processing unwanted calls. Methods and systems for reducing the impact of fraudulent or spam call... |
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Invention
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System, method, and computer program product for call tracking using caller identification in cro... |
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2016
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Invention
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Methods and systems for data transfer and campaign management. An online and offline communicatio... |
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2015
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Invention
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Methods and systems for routing calls. An online and offline communication processing and trackin... |
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Invention
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Systems and methods of processing inbound calls. Methods and systems for reducing the impact of f... |
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Invention
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Methods and systems for routing calls in a marketing campaign. An online and offline communicatio... |
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Invention
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Phone fraud deterrence system for use with toll free and other fee generating numbers. An automat... |
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2014
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G/S
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Application service provider (ASP) services, Software as a service (SAAS) services and Platform a... |
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Invention
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Phone-call triggered system and method for transmitting information via network-enabled server. I... |
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Invention
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Methods and systems for processing and managing communications. An online and offline communicati... |
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Invention
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Systems, method, and computer program product for cross-channel customer relationship management ... |
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2013
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Invention
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Methods and systems for processing and managing telephonic communications. An online and offline ... |
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Invention
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Methods and systems for processing and managing telephonic communications using ring pools. An on... |
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2012
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Invention
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System and method for emulating call center screen-pop application. A system and method establish... |
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Invention
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System, method, and computer program product for tracking calls. A system, method, and computer p... |
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2011
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G/S
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Advertising and advertisement services; advertising and marketing; advertising and promotion serv... |
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G/S
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Business marketing services for others, namely, tracking and monitoring calls in response to adve... |
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2009
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Invention
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Methods and systems for processing and managing telephonic communications. The present invention ... |
