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2024
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Invention
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System and method for multi-channel group communications.
A method includes receiving, via a pro... |
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Invention
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System and method for multi-channel group communications.
A method includes receiving an initiat... |
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Invention
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System and method for enabling multi-modal communication.
Systems and methods for a multi-tenant... |
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Invention
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Real-time media streams.
Disclosed are systems, methods, and non-transitory computer-readable me... |
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Invention
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Systems and methods for automated message delivery feedback.
Systems and methods for automated m... |
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Invention
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System and method for tagging and tracking events of an application.
A system and method for pro... |
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Invention
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System and method for managing concurrent events.
A system and method that includes receiving an... |
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Invention
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System and method for enabling dynamic multi-modal communication.
A method includes receiving a ... |
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Invention
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System and method for communicating through multiple endpoints.
A system and method for a commun... |
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Invention
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System and method for triggering on platform usage.
A system and method for triggering on platfo... |
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Invention
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Customizable cloud-based software platform.
Disclosed are systems, methods, and non-transitory c... |
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Invention
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System and method for queuing a communication session.
A system and method including receiving a... |
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Invention
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Multi-jurisdictional endpoint allocation compliance.
Disclosed are systems, methods, and non-tra... |
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Invention
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Programmable voice extension framework.
Disclosed are systems, methods, and non-transitory compu... |
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Invention
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System and method for a work distribution service.
Systems and methods for a work distribution s... |
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Invention
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System and method for managing media and signaling in a communication platform.
Systems and meth... |
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Invention
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Client-side enrichment and transformation via dynamic logic for analytics.
Described are systems... |
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Invention
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System and method for platform-integrated custom applications.
A system and method for customizi... |
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Invention
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Telephony web event system and method.
An embodiment of the system for publishing events of a te... |
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Invention
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Hierarchical scheduler.
Methods, systems, and computer programs are directed to the implementati... |
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Invention
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Message transmittal strategy optimization.
An example method of message routing includes: receiv... |
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Invention
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Language model for abstractive summarization.
Methods, systems, and computer programs are presen... |
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Invention
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Message routing optimization system.
An example method of message routing includes: determining ... |
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Invention
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Message routing optimization system.
An example method of message routing includes: receiving li... |
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Invention
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Message routing optimization system.
An example method of message routing includes: defining a s... |
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Invention
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System and method for signaling through data storage.
An application platform system and method.... |
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Invention
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System and method for a media intelligence platform.
A multi-tenant media processing platform sy... |
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Invention
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Transition-driven transcript search.
Methods, systems, and computer programs are presented for s... |
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Invention
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System and method for client communication in a distributed telephony network.
A system and meth... |
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Invention
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Text formatter.
Methods, systems, and computer programs are presented for formatting raw text. O... |
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Invention
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Trust relationships to share client assets among client accounts in a software as a service platf... |
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Invention
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Personal information redaction and voice deidentification.
A company may want to give access to ... |
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Invention
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Reporting platform system.
Disclosed are systems, methods, and non-transitory computer-readable ... |
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Invention
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Multi-channel message exchange system demand api.
A customer of a multi-channel message exchange... |
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Invention
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Real-time alerting.
A method is disclosed for reducing inaccuracies in counts related to communi... |
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Invention
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Managing access to resources using serialized tokens.
A role-based access control method and sys... |
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Invention
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System and method for providing a micro-services communication platform.
A multi-tenant media co... |
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G/S
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Application service provider (ASP) services featuring application programming interface (API) sof... |
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G/S
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Promoting collaboration within the scientific, research, software developer, and provider communi... |
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Invention
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Generative journeys.
A computer-implemented method for generating optimized user journeys levera... |
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Invention
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Generation and management of formatted content using machine learning technologies.
Various embo... |
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Invention
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Enriching event streams with entity data. System and method for enriching a data stream with enri... |
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Invention
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Enriching event streams with entity data.
System and method for enriching a data stream with enr... |
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G/S
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Downloadable computer software using artificial intelligence (AI) for machine learning (ML) and d... |
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G/S
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Downloadable computer software using artificial intelligence
(AI) for machine learning (ML) and ... |
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G/S
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Providing business marketing and advertising services for enterprises with large volumes of data ... |
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2023
|
Invention
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Storing contextual data with context schemas. A context schema characterizing a context associate... |
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Invention
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Route discovery and management by communication services platform.
An example method of route di... |
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Invention
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Automated security monitoring of online agent-customer interactions using machine learning.
Tech... |
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Invention
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Optimized message routing by communication services platform.
An example method of selecting mes... |
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2022
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G/S
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Charitable services in the nature of providing telecommunication services to nonprofits, social e... |
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G/S
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Educational services, namely, providing live and on-line seminars, classes, and workshops in the ... |
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G/S
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Educational services, namely, providing live and on-line
seminars, classes, and workshops in the... |
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G/S
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Platform as a Service (PAAS) services featuring software for data analytics, cloud communications... |
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G/S
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Platform as a Service (PAAS) services featuring software for business data analytics, software fo... |
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2021
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G/S
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Computer software development tools; downloadable application programming interface (API) softwar... |
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G/S
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Software as a service (SAAS) services featuring software for business analytics, business intelli... |
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G/S
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Downloadable computer software development tools; downloadable application programming interface ... |
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G/S
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Providing telecommunication connections to internet or databases; Providing telecommunications co... |
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2020
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G/S
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Computer services, namely, electronic data transmission to third party service providers on behal... |
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G/S
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Providing an online computer database for use in electronic data storage of data on remote server... |
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G/S
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Downloadable Computer software development tools; Downloadable computer software for collecting d... |
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G/S
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Software as a service (SAAS) featuring software that allows for the creation of unified customer ... |
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2019
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G/S
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Educational services, namely, conducting seminars, providing training, and organizing conferences... |
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G/S
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Telecommunication services, namely, computerized telephony
services. |
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G/S
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Downloadable telecommunication and telephony software for
use in computerized telephony applicat... |
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G/S
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Computerized telephony services. |
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G/S
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Providing temporary use of online nondownloadable
telecommunications software for computerized t... |
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G/S
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Providing temporary use of online non-downloadable
telecommunications software for computerized ... |
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G/S
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Voice over internet protocol (VOIP) services; cloud communication services, namely, transmission ... |
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G/S
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Application service provider featuring application programming interface (API) software and softw... |
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G/S
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Application service provider featuring application programming interface (API) software and on-li... |
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G/S
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Voice over internet protocol (VOIP) services; communication services, namely, transmission of dat... |
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G/S
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Telecommunication services, namely, routing services; Digital network telecommunications services... |
