45 - Legal and security services; personal services for individuals.
42 - Scientific, technological and industrial services, research and design
Goods & Services
Providing a web-based online portal that allows correctional institutions and law enforcement to manage, research, monitor, investigate and explore correctional institution inmate communication and administrative information; providing a web-based online portal that provides correctional institutions and law enforcement information services, namely, providing communication history information on users of electronic communications that include correctional institutional inmates; providing a web-based online portal that allows multiple user access to online computer databases for use by law enforcement agencies and correctional institutions; providing a web-based online portal that delivers correctional institutions and law enforcement to real time alerts concerning correctional institution inmate communication activity; electronic communications services including telephone, video, electronic mail, data and text communications services; telephone call center services, namely, placing outbound communications for others. Providing a web-based online portal that provides correctional institutions and law enforcement access to online computer databases for surveillance and investigation; providing a web-based online portal that provides correctional institutions and law enforcement access to online computer databases for communication of information between the correctional institutions and law enforcement; providing a web-based online portal that provides correctional institutions and law enforcement access to electronic communications services for monitoring communications by correctional institution inmates Providing user authentication services using single sign-on technology for that allows correctional institutions and law enforcement to manage, research, monitor, investigate and explore correctional institution inmate communication and administrative information.
36 - Financial, insurance and real estate services
Goods & Services
Administration, billing and reconciliation of accounts on behalf of others; Arranging subscriptions to telecommunication services; Billing; Collection and compilation of information into computer databases in the field of penal telecommunications systems; Customer service in the field of penal telecommunications systems; Customer services, namely, providing customer service and product inquiry services via telephone and e-mail for others; Management of telephone call centers for others; Operation and administration of telecommunication systems and networks for others; Processing telephone inquiries regarding advertised goods and services. Communications by telephone; Computerized telephony services; Information about telecommunication; Prepaid local and long-distance telephone services. Issuing stored value cards; Making payments on pre-paid long distance calling cards for recharging minutes; Pre-paid purchase card services, namely, processing electronic payments made through prepaid cards; Prepaid telecommunications calling card services; Telephone calling card services.
3.
Termination switch for controlled-environment facility resident communication and/or media devices
A controlled-environment facility resident communication and/or media device master control employs a controlled-environment facility vendor datacenter, a centralized investigative data aggregation and analysis system, or the like, to provide a controlled-environment facility management portal to a controlled-environment facility administrator, presenting an option to disable controlled-environment facility resident communication and/or media devices operating in a controlled-environment facility. The controlled-environment facility vendor datacenter, or the like, disables access to controlled-environment facility resident communication and/or media devices operating in the controlled-environment facility, in response to selection of the option to disable devices operating in the facility, sends a message to devices operating in the facility to disable all application programs on a respective device, and disable access to devices operating in the controlled-environment facility.
Artificial intelligence directed controlled-environment facility resident support ticket response and/or action may provide access to a controlled-environment facility media and/or communications terminal or device support application program via one or more controlled-environment facility media and/or communications terminals and/or a plurality of personal controlled-environment facility resident media and/or communications devices, which accept input of a support request, via the support application program, from a controlled-environment facility resident. A controlled-environment facility media and/or communications device services platform receives the request, determines an assigned weight of words in the request and selects one or more passages of predefined response text to compose a response to the request, based on a determined weight of words in the request and tags associated with these words and the passage(s) of predefined text. The platform personalizes the response, based on identification of the resident, and sends the resulting personalized response to the respective terminal or device.
09 - Scientific and electric apparatus and instruments
Goods & Services
Computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; tablet computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; portable computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; handheld wireless devices, namely, wireless communication devices for voice, data, or image transmission for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; handheld wireless devices, namely, tablet computers, portable computers, and mobile phones for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; wearable computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; downloadable media files and media recordings featuring games, music, movies, videos, audio books, e-books, and podcasts; media players for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; portable media players for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; wearable media players for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities.
09 - Scientific and electric apparatus and instruments
Goods & Services
Computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; tablet computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; portable computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; handheld wireless devices, namely, wireless communication devices for voice, data, or image transmission for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; handheld wireless devices, namely, tablet computers, portable computers, and mobile phones for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; wearable computers for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; downloadable media files and media recordings featuring games, music, movies, videos, audio books, e-books, and podcasts; media players for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; portable media players for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities; wearable media players for use by staff, residents, detainees, and incarcerated individuals in jails, correctional facilities, detention centers, and secure facilities.
7.
Systems and methods for processing and certifying digital mail
Embodiments are directed to a database configured to store digital versions of physical or electronic items received at a controlled-environment facility. Each of the digital versions associated with a unique identifier. A digital network portal is configured to provide remote access to the database. A production system is configured to create physical or electronic copies of selected ones of the stored digital versions. The physical or electronic copy comprises an image of the original physical or electronic item and a two-dimensional barcode. The two-dimensional barcode comprises a network address for the digital network portal and the unique identifier. The two-dimensional barcode may comprise a Quick Response (QR) code.
G06K 19/06 - Record carriers for use with machines and with at least a part designed to carry digital markings characterised by the kind of the digital marking, e.g. shape, nature, code
8.
Transportation scheduling for controlled-environment facility residents
Scheduling and provisioning transportation by a controlled-environment facility resident may employ a controlled-environment facility resident communication and/or media device, which requests and accepts identification information, from a controlled-environment facility resident operating the device, and verifies the identification information. The device then presents a controlled-environment facility transportation interface, via which the device accepts input or selection of a date and time from the resident for pick-up of a party and a destination of the party. The device may then interface with a transportation provider computer system, or the like, and schedule the pick-up of the party at the input or selected date and time for transportation to the destination. The transportation is paid for from one or more controlled-environment facility trust accounts maintained by the controlled-environment facility to the benefit of the controlled-environment facility resident.
Embodiments use electronic speech samples of detainees and automatically scan electronic speech sample databases to detect when a detainee has a criminal record and to alert controlled-environment facility personnel to that record. An electronic speech sample of the detainee is captured during booking or at another time. The electronic speech sample is compared to a database of electronic speech samples of individuals with criminal records. If the electronic speech sample matches an existing electronic speech sample in the database, then information associated with the matching electronic speech sample is provided to the controlled-environment facility personnel. The information is analyzed to identify key issues, such as active warrants. The controlled-environment facility personnel are alerted to any such key information.
G06F 16/583 - Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually using metadata automatically derived from the content
In embodiments for authorized use of personal controlled-environment facility resident communication and/or media devices by device location eligibility within a controlled-environment facility, each resident device, itself, determines whether the device is authorized to operate within a particular area within the facility that the device is entering or attempting to operate in, and/or whether the device is authorized to operate one or more particular application programs (apps) and/or device functions within the particular area. The device, itself, allows operation of the device, and/or allows operation of the particular app(s) and/or device functions, in response to a determination that the device is authorized to do so within the particular area. However, the device, itself, suspends its operation, and/or operation of the particular app(s) and/or device functions, in response to a determination that the device is not authorized to itself operate, or operate the app(s) and/or device functions, within the particular area.
Systems and methods are disclosed for communication classification and escalation using a machine learning model. Metadata for a communication is obtained along with features of the content in the communication. Using a machine learning model, a likelihood that the communication comprises suspicious content or a topic of interest is determined from the metadata and or a communication transcript. If the likelihood that the communication comprises suspicious content or a topic of interest is at or above a predetermined threshold, then the communication is marked for review by a human agent; otherwise, the communication is ignored. A communication may have suspicious content or a topic of interest based upon the presence of keywords in the communication transcript either alone or in combined with metadata or other features of the content in the communication. The one or more keywords may be associated with illegal or unauthorized items, activities, or behaviors.
G10L 15/22 - Procedures used during a speech recognition process, e.g. man-machine dialog
12.
Collective purchasing systems and methods for controlled-environment facility residents via controlled-environment facility resident communication and/or media devices
Systems or methods for collective purchasing by controlled-environment facility residents may employ a plurality of controlled-environment facility resident communication and/or media devices, each associated with a respective controlled-environment facility resident. These devices, disposed within one or more controlled-environment facilities, may each present an interface for purchasing goods and/or services via the device. The devices may each offer, via the interface, an option to collectively purchase a single good or service by a number of controlled-environment facility residents and may accept an indication of partial payment from the resident associated with the device. A controlled-environment facility management system, or similar functionality, may debit the partial payment from a respective controlled-environment facility trust account maintained to the benefit of each controlled-environment facility resident making a partial payment and may provision the collectively purchased good or service to these residents.
Controlled-environment facility resident behavioral and/or health monitoring may employ controlled-environment facility resident wearables each having a band configured to be affixed around a portion of a controlled-environment facility resident, irremovable by the resident and may include sensor(s) configured to measure biometric(s) of the controlled-environment facility resident and one or more physical parameter(s) experienced by the wearable, with a transmitter transmitting the biometric(s) and/or the physical parameter(s) to a controlled-environment facility management system. The controlled-environment facility management system may predetermine one or more normal input levels of the biometric(s) and/or physical parameter(s), receive the transmitted biometric(s) and/or physical parameter(s), determine whether received biometric(s) and/or physical parameter(s) rises above, or falls below, the predetermined normal input level(s), and alert controlled-environment facility personnel and/or law enforcement when received physical parameter(s) and/or received biometric(s) rise above or fall below the predetermined normal input level(s).
In a controlled-environment facility resident-to-resident communication management system a controlled-environment facility electronic digital mail center, and/or the like, receives and creates a digital version of an original mail item received at a controlled-environment facility, and a controlled-environment facility mail database, and/or the like, that stores digital versions of original mail items received at the controlled-environment facility. A centralized controlled-environment facility investigative data aggregation and analysis platform, and/or the like, identifies a sender and/or sending address of the original mail item from the digital version of the original mail item, queries a database using identification of the sender and/or the sending address, determines whether the sender is a resident of another controlled-environment facility, and in response to a determination that the sender is a resident of another controlled-environment facility, flags the digital version of the original mail item as a controlled-environment facility resident-to-resident communication.
42 - Scientific, technological and industrial services, research and design
Goods & Services
Computer services, namely, providing on-line facilities for real-time interaction with other computer users concerning investigations of incarcerated individuals; Text messaging services for communicating with investigators at incarceration facilities; Peer-to-peer network computer services, namely, electronic transmission of text, audio, video, and other data among computers to enhance intelligence and situational awareness at incarceration facilities; Communication services, namely, transmission of text messages, data, electronic mail, audio signals, and visual images by telecommunications networks, wireless communication networks, the Internet, information services networks, and data networks; Digital network telecommunications services; Computer-aided transmission of messages; Electronic message transmission; Information transmission via electronic communications networks; Providing instant messaging services; Providing on-line forums, chat rooms, and electronic bulletin boards for transmission of messages among computer users concerning investigations of incarcerated individuals Providing on-line non-downloadable software that incorporates machine learning, artificial intelligence, and algorithms to enhance intelligence and situational awareness at incarceration facilities; Providing on-line non-downloadable software that incorporates machine learning, artificial intelligence, and algorithms to facilitate connections and communications between holders of specific data or information that is of interest to other parties for use by law enforcement and incarceration facilities; Software as a Service (SaaS) featuring software for artificial intelligence, machine learning, deep learning, and deep neural networks to manage, organize, and analyze data related to connections and communications of incarcerated individuals; Platform as a Service (PAAS) featuring machine learning, artificial intelligence, deep learning, and deep neural network computer software platforms to enhance intelligence and situational awareness at incarceration facilities
16.
Controlled-environment facility communication terminal and personal computer wireless device docking station with integral keypads
A communication system comprising a processing system is configured to support data, voice and video communications. A docking station is coupled to the processing system and is configured to provide power and data connections to a personal computer wireless device. The personal computer wireless device is configured to provide power, data, and analog connections. The docking station may act as a controlled-environment facility communication terminal, providing communication functionality to a user employing an integral, solid-surface keypad defined in, and by, a surface of the docking station's housing, when the personal computer wireless device is not held in the docking station. The docking station is coupled to the processing system over at least one pair of low-voltage wires having an electrical current sufficient to power the personal computer wireless device. The pair(s) of low-voltage wires may provide sufficient electrical current to charge a battery in the personal computer wireless device.
G06F 1/16 - Constructional details or arrangements
H04M 1/72409 - User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality by interfacing with external accessories
H04M 1/72433 - User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for voice messaging, e.g. dictaphones
H04M 1/72439 - User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages for image or video messaging
17.
Controlled-environment facility resident wearables and systems and methods for use
Controlled-environment facility resident behavioral and/or health monitoring may employ controlled-environment facility resident wearables each having a band configured to be affixed around a portion of a controlled-environment facility resident, irremovable by the resident and may include sensor(s) configured to measure biometric(s) of the controlled-environment facility resident and one or more physical parameter(s) experienced by the wearable, with a transmitter transmitting the biometric(s) and/or the physical parameter(s) to a controlled-environment facility management system. The controlled-environment facility management system may predetermine one or more normal input levels of the biometric(s) and/or physical parameter(s), receive the transmitted biometric(s) and/or physical parameter(s), determine whether received biometric(s) and/or physical parameter(s) rises above or falls below the predetermined normal input level(s), and alert controlled-environment facility personnel and/or law enforcement when received physical parameter(s) and/or received biometric(s) rise above or fall below the predetermined normal input level(s).
Information associated with a controlled-environment facility resident communications and/or data device, such as device location within the controlled-environment facility, may be used to determine whether the resident device is approved for two-way video visitation or restricted to on-way video visitation. Video visitation may be initiated and voice and video captured and streamed by a non-resident communications and/or data device, as well as voice and/or video captured and streamed by the resident device, is received by a controlled-environment facility electronic communications management system. Voice and video captured at the non-resident device is transmitted to the resident device and, if the resident device is permitted two-way video visitation, voice and video captured by the resident device is transmitted to the non-resident device, if the resident device is restricted to one-way video visitation, only voice is transmitted to the non-resident device.
Methods and systems for restricting use of a set of wired headphones to use with a particular controlled-environment facility resident communication and/or media device may employ wired headphones having a near field communication (NFC) functionality storing a serial number, or the like, of a particular controlled-environment facility resident communication and/or media device. Controlled-environment facility resident communication and/or media devices read information stored in the NFC functionality of a set of wired headphones being used with the device and determine if the NFC functionality of the set of wired headphones being used with the device has the serial number of the device stored in the NFC functionality. The controlled-environment facility resident communication and/or media device may then enable, or disable, output of sound to the wired headphones in response to the device serial number matching with, or not matching with, the serial number stored in the wired headphones NFC functionality, respectively.
H04W 4/80 - Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
Systems and methods for detecting illicit activity based on body language features identified during a video visitation session or video communication are described herein. In some embodiments, a system may include a processor and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution by the processor, cause the system to: analyze a video communication between a first party and a second party, where the analysis is configured to detect a body language feature that indicates an event taking place during the communication; and create an electronic record identifying the communication as containing the event.
Embodiments of the present systems and methods reward non-residents associated with a controlled-environment facility resident for good behaviors related to electronic communications with a controlled-environment facility resident. One or more controlled-environment facility associated computer systems, or the like, maintain a non-resident electronic communications behavior evaluation system, monitor and/or track a non-resident's behaviors with respect to electronic communications with a controlled-environment facility resident and analyze the non-resident behavior with respect to the electronic communications with the resident. The one or more controlled-environment facility associated computer systems, or the like, may provide rewards to the non-resident for use toward electronic communications with the controlled-environment facility resident, or the like, based on good behavior determined by the analysis of the non-resident behavior with respect to the electronic communications with the resident.
The invention includes delivering and monitoring digital content distributed to correctional facility inmates, giving supervisory authorities the ability to screen the incoming digital content. Digital content can include email, and stored and steamed video content, and can be scanned for keywords by supervisory authorities before delivery to an inmate. A computer kiosk can be used by inmates to view and record digital video content. A portable player is provided to inmates which can be used to play, and in some embodiments record, digital content. The player is issued to a particular inmate, and can only be used with respect to that particular inmate's digital content. The kiosk, and in some embodiments, the player, can be used to shop for items available at a store, for example a commissary.
Video communications of residents of a controlled-environment facility are monitored to detect instances of inappropriate behavior within the video, such as nudity. Residents may participate in live video visitation sessions with non-residents. Video recordings are generated for each video feed of the live video visitation. During the live video visitation, indications of inappropriate behavior displayed in the live video are detected. If indications of inappropriate behavior are detected in the live video, the recorded video is annotated to specify the locations of the detected indications in the recording. Upon completion of the video visitation session, post-processing of the recorded video detects additional indications of inappropriate behavior. The additional indications may be detected at proximal locations to the annotations and may be detected based on sampling frames of the recording to detect changes in the occurrence of pixels having a skin tone color.
Embodiments are directed to an automated cutting tool that is configured to cut open nonuniform enclosures, such as cases containing electronic components. An example system comprises a multi-speed motor that is coupled to a cradle. The multi-speed motor rotates the cradle at a selected speed, and the cradle adapted to hold a case. A cutting head is positioned adjacent to the cradle and is configured to maintain contact with the case during rotation of the multi-speed motor. The multi-speed motor is configured to operate at a first speed when first segments of the case are in contact with the cutting head and to operate at a second speed when second segments of the case are in contact with the cutting head.
B26D 5/20 - Arrangements for operating and controlling machines or devices for cutting, cutting-out, stamping-out, punching, perforating, or severing by means other than cutting with interrelated action between the cutting member and work feed
B26D 1/58 - Cutting through work characterised by the nature or movement of the cutting memberApparatus or machines thereforCutting members therefor involving a cutting member which travels with the work, i.e. flying cutter and is mounted on a movable arm or the like
B26D 1/00 - Cutting through work characterised by the nature or movement of the cutting memberApparatus or machines thereforCutting members therefor
B26D 5/02 - Means for moving the cutting member into its operative position for cutting
B26D 7/18 - Means for removing cut-out material or waste
25.
Contraband wireless device detection integrated into controlled-environment facility communication and/or media devices
Controlled-environment facility contraband wireless communication device detection uses one or more controlled-environment facility communication and/or media devices that each include a radio frequency detection mechanism configured to detect presence of electromagnetic energy emissions in one or more frequency bands reserved for wireless communication by wireless communication devices. Each controlled-environment facility communication and/or media device reports detection of the presence of electromagnetic energy emissions in one or more frequency bands reserved for wireless communication by wireless communication devices to an investigative data aggregation and analysis system. The location of the reporting device(s) and/or signal strength of the emission(s) may be used by the investigative data aggregation and analysis system to determine a location, within the controlled-environment facility, of a contraband wireless communication device emitting the electromagnetic energy emissions.
Systems and methods for controlling access to one or more media devices that may be shared among multiple users, such as multiple residents in a controlled-environment facility, are described herein. In some embodiments, a method includes operating at least one computer system. Operating the at least one computer system includes checking out a media device. Checking out the media device comprises enabling the media device for use for a first duration of a first timer. Operating the at least one computer system further includes, upon expiration of the first duration of the first timer, disabling use of the media device, and checking in the media device. The media device is prohibited from being checked out for a second duration of a second timer.
In embodiments of systems and methods for enabling voting by a controlled-environment (e.g., correctional) facility resident (e.g., incarcerated individual), a controlled-environment facility management system, or the like, may determine federal, state and/or local laws and/or rules concerning the resident's legal right to vote and determine whether the resident is registered to vote in a jurisdiction in which the resident is deemed to reside, with respect to the resident's right to vote in the jurisdiction. In response to a determination that the resident is not registered to vote in that jurisdiction, the facility management system, or the like, may provide documents required for the resident to register to vote, to the resident, for completion and/or execution. The facility management system, or the like, may file, in the jurisdiction in which the resident is deemed to reside, resident-executed documents required for the resident to register to vote.
Proactive multiple controlled-environment facility investigative data aggregation and analysis systems and methods may accept setup of alerts, each alert associated with particular data related to electronic communications, and each alert to be directed to at least one person not associated with the controlled-environment facility in which the communication originated, in which a particular resident associated with the electronic communication resides, and/or the like. Captured data related to electronic communications associated with each of a plurality of residents is received and/or retrieved and the at least one person not associated with the controlled-environment facility is alerted when the particular data related to electronic communications is received or retrieved with respect to a particular electronic communication.
Systems and methods provide a resident of a controlled-environment facility with a visitation service that include messaging capabilities, where the message are managed on behalf of the resident based on the visitation sessions in which the resident participates. In one scenario, the resident issues an initial visitation request for a visitation session with a particular non-resident. In response to the non-resident not accepting this initial visitation request, the resident is allowed to record and store a message, such as a voice message or video message, for retrieval and playback by the non-resident. At a later time, the resident issues a second visitation request for a visitation session with the same non-resident. The non-resident accepts the second request and the requested visitation session between the non-resident and the resident is conducted. In response to the visitation session being conducted, the stored message may be marked for deletion.
Embodiments of systems and methods may dynamically arrange icons on a screen of a controlled-environment facility resident communication and/or media device in accordance with criteria selected or defined by a controlled-environment facility housing a controlled-environment facility resident operating the device, and/or criteria selected or defined by a controlled-environment facility vendor, in compliance with rules and regulations of the facility housing the resident as applicable with respect to the resident. This criteria may include arranging the icons based on frequency of use of the application program (app), bandwidth availability revenue to the facility and/or vendor, time remaining for the resident to reside in the facility, a classification of the resident with respect to the facility, an upcoming or occurring holiday, offence(s) a resident-incarcerated individual has been convicted of and/or is incarcerated for, and/or the like.
G06F 3/048 - Interaction techniques based on graphical user interfaces [GUI]
G06F 3/04817 - Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
Embodiments disclosed herein provide for systems and methods for converting a community device to a personal device. A personalization option is selected on a portable computing device. A device management server is queried to verify that a specific individual has authorization to personalize the portable computing device. If authorization is confirmed, the portable computing device is configured so that only credentials for the specific individual can be used to access the portable computing device. Authorization may include verifying that the specific individual has sufficient funding and/or verifying that a third party has provided funding for the specific individual. Restricted content is automatically downloaded onto the portable computing device as part of or following the personalization process. A first set of basic applications may be available to any user prior to personalization, and after personalization a second set of applications, which are only available on a personalized device, are downloaded.
G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
G06Q 20/40 - Authorisation, e.g. identification of payer or payee, verification of customer or shop credentialsReview and approval of payers, e.g. check of credit lines or negative lists
42 - Scientific, technological and industrial services, research and design
Goods & Services
Business information services, namely, gathering, analyzing, and reporting information regarding performance and usage data for telecommunications, messaging, video, and media services provided to incarcerated individuals and related parties for business purposes Providing an on-line computer web site featuring technology that allows customers to create custom reports based upon performance and transactional information related to communications, messaging, and data services provided to incarcerated individuals; Providing an on-line computer web site featuring technology which allows users to generate reports related to services provided to the corrections industry, namely, the collection, reporting, and analysis of communications, messaging, and data services used by incarcerated individuals
42 - Scientific, technological and industrial services, research and design
Goods & Services
Business information services, namely, gathering, analyzing, and reporting information regarding performance and usage data for telecommunications, messaging, video, and media services provided to incarcerated individuals and related parties for business purposes Providing an on-line computer web site featuring technology that allows customers to create custom reports based upon performance and transactional information related to communications, messaging, and data services provided to incarcerated individuals; Providing an on-line computer web site featuring technology which allows users to generate reports related to services provided to the corrections industry, namely, the collection, reporting, and analysis of communications, messaging, and data services used by incarcerated individuals
Text messaging services for communicating with incarcerated individuals; Communication services, namely, transmission of text messages, data, electronic mail, audio signals, and visual images by telecommunications networks, wireless communication networks, the Internet, information services networks, and data networks
Controlled-environment facility resident electronic communications for controlled-environment facility resident communications and/or data devices disposed within a controlled-environment facility may employ a controlled-environment facility communications processing system, or the like. The controlled-environment facility communications processing system, may be configured to host controlled-environment facility communications access services and accept a Cross-Origin Request Sharing (CORS) request from a non-resident device. These CORS requests may be for access to the controlled-environment facility communications access services for use by a controlled-environment facility communications Application Program Interface (API) running on the non-resident device to communicate with one of the controlled-environment facility resident devices. The controlled-environment facility communications processing system, or the like, may make access to the controlled-environment facility communications access services available, such as, in a CORS response. Thereby, communication between the controlled-environment facility communications API running on the non-resident device and the target controlled-environment facility resident device may be provided.
A location-based analytics system provides tracking and visualization of individuals within a controlled-environment facility. A plurality of sensors, such as RFID (Radio Frequency Identification) sensors, are located within the controlled-environment facility and detect individuals located within a first proximity to the sensors. An analytics system determines the identity of individuals detected by the sensors and reports the locations of the identified individuals. A user interface provides the ability to select the display of the location and movement of selected individuals of the identified individuals on a three-dimensional model of the controlled-environment facility. The user interface also provides the ability to select a three-dimensional representation for the selected individuals and various other aspects of the controlled-environment facility. The selected representation of the selected individuals is projected onto the three-dimensional model of the controlled-environment facility at locations corresponding to the reported locations of the selected individuals within the facility.
G06K 7/10 - Methods or arrangements for sensing record carriers by electromagnetic radiation, e.g. optical sensingMethods or arrangements for sensing record carriers by corpuscular radiation
37.
Virtual reality services within controlled-environment facility
Embodiments provide methods and systems for regulating the use of virtual reality environments provided to residents of controlled-environment facilities. In response to a request for virtual reality programs from an inmate, the privilege status of the inmate is used to determine the available virtual environments in which the inmate may participate. The participation of the inmate within a virtual reality session may be restricted based on the privilege status of the inmate. Any limitations on an inmate's participation within an approved virtual environment may be enforced by restricting the behavior of an avatar representing the inmate within the virtual environment. The privilege status of inmates may be used to enforce restrictions that prohibit contact between certain inmates or certain classifications of inmates. The participation of inmates may be restricted and terminated based on a measured physiological responses to the inmate's participation in a virtual environment.
Investigation systems and methods employing positioning information from non-resident devices used for communications with controlled-environment facility residents
An investigative system uses positioning information, such as global position system information, from a non-resident device used for communication with a correctional facility inmate. Therein, a correctional facility communications application program upon installation on a non-resident communication device, prompts the non-resident to grant a waiver for an investigative data aggregation and analysis system associated with at least one correctional facility to access positioning information provided by the non-resident communication device, and prompts the non-resident to grant location reporting permission on the non-resident communication device, prior to use of the non-resident communication device to communicate with a correctional facility inmate. The investigative data aggregation and analysis system, thereafter, captures position data collected by the non-resident communication device. The investigative data aggregation and analysis system may analyze captured position data for a location of an event of investigative interest and provide an alert to an investigator, with the location.
G06Q 20/10 - Payment architectures specially adapted for electronic funds transfer [EFT] systemsPayment architectures specially adapted for home banking systems
H04W 4/029 - Location-based management or tracking services
H04L 29/08 - Transmission control procedure, e.g. data link level control procedure
39.
Private digitized, decentralized and distributed controlled-environment facility ledger systems and methods
A private digitized, decentralized, and distributed controlled-environment facility ledger is created using a genesis hash and wallet code assigned to a controlled-environment facility resident upon intake of the resident into the facility. In response to an occurrence of a first controlled-environment facility transaction with respect to the resident, a first new hash containing a cryptographic hash of the genesis hash is built, and the ledger is updated to reflect the first transaction, and to associate the first new hash with the first transaction, both with respect to the resident. Thereafter, subsequent new hashes, each containing a cryptographic hash from each prior hash, are each built in response to each subsequent controlled-environment facility transaction with respect to the resident, and the ledger is updated to reflect each subsequent transaction, and associate each subsequent new hash with the respective subsequent transaction, both with respect to the resident.
H04L 9/06 - Arrangements for secret or secure communicationsNetwork security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
G06Q 20/36 - Payment architectures, schemes or protocols characterised by the use of specific devices using electronic wallets or electronic money safes
40.
Controlled-environment facility digital bulletin board
A controlled-environment facility and/or communications management system interface accepts definition of a digital bulletin board message directed to at least one controlled-environment facility resident, accepts assignment of a priority for displaying the digital bulletin board message on the digital bulletin board and a schedule for display of the digital bulletin board message and accepts assignment of the digital bulletin board message to controlled-environment resident communication and/or media device(s) disposed in the controlled-environment facility. The digital bulletin board message(s) are received by the controlled-environment resident communication and/or media device(s) to which the digital bulletin board message is assigned, and are displayed by the controlled-environment resident communication and/or media device(s) to which the digital bulletin board message(s) are assigned, in accordance with the assigned priority and the schedule for display of the digital bulletin board message(s).
A system for contraband device identification and alerting is disclosed. The system comprises a wireless signal detection system configured to identify signals from an unauthorized wireless device, and an alert module configured to generate notifications when an unauthorized wireless device is detected. The unauthorized wireless device is operating within a designated or controlled area. The designated area may overlap a controlled-environment facility and the wireless device is contraband within the controlled-environment facility. The alerting system may include a speaker, wherein the notifications comprise an audible message broadcast via the speaker. The alerting system may include one or more lights, wherein the notifications comprise illuminating the light. The notifications may also comprise one or more of a call, email, audible or visual alert, vibration and text that are sent to a designated individual. The alerting system may also shutdown, lockdown, or lockout the facility an unauthorized device is detected.
G08B 7/06 - Signalling systems according to more than one of groups Personal calling systems according to more than one of groups using electric transmission
H04W 4/33 - Services specially adapted for particular environments, situations or purposes for indoor environments, e.g. buildings
H04W 48/02 - Access restriction performed under specific conditions
Systems and methods for communicating using both radio frequency (RF) communication and light communication (LC) are disclosed. An example device comprises radio frequency communication circuitry, a light communication transmitter; a light communication receiver; a processor for controlling the device according to executable code; and memory for storing data and executable code, wherein the executable code comprises instructions for causing the processor to establish RF communication with an RF access point using the RF communication circuitry; and to establish LC communication with an LC access point using the LC transmitter, the LC receiver, or both.
H04B 7/024 - Co-operative use of antennas at several sites, e.g. in co-ordinated multipoint or co-operative multiple-input multiple-output [MIMO] systems
43.
Dynamic controlled-environment facility resident media broadcasting service
Dynamic controlled-environment facility resident media broadcasting services transmit, via a controlled-environment facility local area network, a controlled-environment facility wireless media channel within a controlled-environment facility, playing a playlist available to controlled-environment facility residents to listen to, on respective personal controlled-environment facility resident media devices of the residents. An option for one of the residents to control content of the playlist and/or an option to suggest content for the playlist is offered on the respective personal resident media devices of the residents. Content of the playlist may be adjusted based on suggestions by the residents, such as in response to no resident accepting the offer to control content of the playlist. However, acceptance of the offer to control content of the playlist, from a particular resident results in the particular resident being provided control of the content of the playlist on the personal resident media device of that particular resident.
H04N 21/262 - Content or additional data distribution scheduling, e.g. sending additional data at off-peak times, updating software modules, calculating the carousel transmission frequency, delaying a video stream transmission or generating play-lists
H04N 21/482 - End-user interface for program selection
Two factor identification verification of controlled-environment facility residents and associated non-residents systems and methods capture, via a controlled-environment facility associated communications device, by a controlled-environment facility communications processing system, a first type of biometric sample of a user. The controlled-environment facility communications processing system submits the first type of biometric sample of the user to a centralized investigative data aggregation and analysis system, which verifies the user using the first type of biometric sample and determining. When the system(s) determine that a certainty of this resulting verification of the user does not meet a predetermined certainty threshold a second type of biometric sample of the user is captured and submitted for verification of the user.
G07C 9/25 - Individual registration on entry or exit involving the use of a pass in combination with an identity check of the pass holder using biometric data, e.g. fingerprints, iris scans or voice recognition
G07C 9/27 - Individual registration on entry or exit involving the use of a pass with central registration
G10L 17/00 - Speaker identification or verification techniques
45.
Dynamic controlled-environment facility resident communication allocation based on call volume
Dynamic controlled-environment facility resident communication allocation based on call volume may be implemented using a controlled-environment facility secure communication platform. The platform monitors controlled-environment facility resident call volume, recognizes an average call volume and detects an increase in call volume above the average call volume or a decrease in call volume below the average call volume. The platform automatically initiates a controlled-environment facility resident calling restriction in response to a detected increase in call volume or automatically initiates an increase in controlled-environment facility resident calling allocation in response to a detected decrease in call volume below the average call volume. Thereafter, the platform automatically removes the calling restriction upon the call volume dropping to a first predetermined threshold in accordance with the average call volume or automatically remove the increase in calling allocation upon the call volume rising to a second predetermined threshold in accordance with the average call volume.
Activity and aggression detection and monitoring in a controlled-environment facility includes gathering audio, video and/or telemetry input from one or more dedicated and/or ad hoc sensors disposed in portions of the controlled-environment facility. A baseline normal input level from each of the sensors indicative of normal activity in the controlled-environment facility (proximate to a subject sensor) is predetermined. A determination is then made whether the input from each of the sensors rises above or falls below the predetermined normal input level, and when it does, the sensor input of the subject sensor may be recorded. When input from a sensor rises above or falls below the predetermined normal input level, an alert may be issued to controlled-environment facility personnel and/or law enforcement, the input from the subject sensor may be streamed to the personnel, and/or a recording of the sensor input may be offered.
G08B 21/02 - Alarms for ensuring the safety of persons
G08B 13/196 - Actuation by interference with heat, light, or radiation of shorter wavelengthActuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
47.
Location-based controls for remote visitation in controlled-environment facilities
Systems and methods for developing, deploying, and/or providing location-based controls for remote visitation in controlled-environment facilities are disclosed. In some embodiments, a method may include identifying a request to establish a visitation session between a resident and a non-resident of a controlled-environment facility, wherein the visitation session includes at least one of: a voice or a video call, and wherein the non-resident operates a mobile device; receiving spatial information of the mobile device; and applying a rule to the visitation session based upon the spatial information.
In systems and methods that restrict a set of wireless headphones to use with a particular controlled-environment facility resident communication and/or media device, a controlled-environment facility resident communication and/or media device disposed within a controlled-environment facility wirelessly communicatively links a set of wireless headphones with the controlled-environment facility resident communication and/or media device. The controlled-environment facility resident communication and/or media device dedicates the set of wireless headphones to the controlled-environment facility resident communication and/or media device by restricting the set of wireless headphones to use with the controlled-environment facility resident communication and/or media device.
G08B 3/10 - Audible signalling systemsAudible personal calling systems using electric transmissionAudible signalling systemsAudible personal calling systems using electromagnetic transmission
System, devices and methods are provided for providing a resident of a controlled-environment facility with services via a communications device, where access to software components, software features and/or content on the communication device may be restricted based on the results of a mental health assessment administered via the communication device. The communication device utilized by the resident connects to a resident communications system that provides use of requested software elements. If a requested software element is determined to be restricted, the resident must complete a mental health assessment that determines a distress level of the resident. The distress level may be determined based on inputs provided by the resident and sensor inputs collected by the communication device. If the mental health assessment indicates the distress level of the resident is below a threshold, the resident is allowed to utilize the software element.
G16H 40/20 - ICT specially adapted for the management or administration of healthcare resources or facilitiesICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
G16H 20/70 - ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to mental therapies, e.g. psychological therapy or autogenous training
G16H 50/30 - ICT specially adapted for medical diagnosis, medical simulation or medical data miningICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for calculating health indicesICT specially adapted for medical diagnosis, medical simulation or medical data miningICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for individual health risk assessment
G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
50.
Incentive-based availability of communications device features
Systems, devices and methods are disclosed for controlling and incentivizing the use of software-based services that are made available to residents of controlled-environment facilities. Residents are assigned a communication device that is used to connect to a communication system provided to residents by a controlled-environment facility. Via the assigned communication device, the resident is provided with various software modules, such as visitation software, entertainment software and educational software. The provided software modules may designated as either incentivized or restricted. A restricted module, such as a visitation module or gaming module, is disabled until the resident has been authorized to use the module. The communication device is configured to track the resident's use of incentivized modules, such as education modules. The resident may enable a restricted module for a limited duration by meeting thresholds of use of an incentivized module, such completing milestones provided by the education module.
H04L 29/06 - Communication control; Communication processing characterised by a protocol
G09B 5/12 - Electrically-operated educational appliances providing for individual presentation of information to a plurality of student stations different stations being capable of presenting different information simultaneously
H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
A63F 13/85 - Providing additional services to players
G06F 3/048 - Interaction techniques based on graphical user interfaces [GUI]
G06F 21/62 - Protecting access to data via a platform, e.g. using keys or access control rules
Transcribing audio calls and video call sessions; Transcription of audio calls and video call sessions associated with correctional facilities into a searchable format; Providing an online searchable database featuring transcriptions of audio calls and video sessions associated with correctional facilities for keywords
Telecommunication services, namely, providing personal communication services and telephone voice messaging services to prison inmates and related parties; communication services, namely, electronic transmission of voice, audio, visual images, and data by means of telecommunications on tablet or kiosk computers; telecommunication access services, namely, providing the ability for prison inmates and residents of correctional facilities to receive assistance in placing calls to external parties, such as family, friends, and attorneys by means of telephone call completion services; return telephone call completion services provided to prison inmates and related parties
53.
Docking station for connecting to personal computer wireless devices using light communication
A communication system comprises a network configured to support data, voice, and video communications and a docking station coupled to the network and configured to provide data connections to a personal computer wireless device, wherein the personal computer wireless device is configured to communicate with the docking station using light communication. A method for accessing the communication system comprises connecting a personal computer wireless device to a docking station using light communication and identifying a current location of the personal computer wireless device based upon LC with the docking station or an LC access point. One or more selected applications may be enabled or disabled on the personal computer wireless device based upon the current location.
G06F 1/16 - Constructional details or arrangements
H04B 10/80 - Optical aspects relating to the use of optical transmission for specific applications, not provided for in groups , e.g. optical power feeding or optical transmission through water
54.
Three-way video visitation detection using frame detection
A system and method for preventing unauthorized inmate to inmate communications comprises establishing a video conferencing session between a first device and a second device. Video content is extracted from video conferencing session data received from the second device. One or more artifacts are identified in the video content. The artifacts indicate that a third device is a source of at least a portion of the video content. The artifacts comprise at least three layers of objects in the video content, wherein the layers are associated with different rates of variation in linear measurements of the objects. In other embodiments, multiple backgrounds are detected in the video conferencing session data.
Systems and methods for initiating communication with a controlled-environment facility resident by a non-resident may employ a controlled-environment facility secure communication platform that receives an incoming communication request from a non-resident, directed to a telephone number assigned to a controlled-environment facility resident and/or a controlled-environment facility media and/or communications device associated with the resident, for a communication with the resident. The facility secure communication platform sends an event notice to the device associated with the resident or a controlled-environment facility media and/or communications terminal associated with the resident, in response to receipt of the incoming communication request. The device or terminal presents an option to accept the event notice and the controlled-environment facility secure communication platform and/or the device or terminal connects an outgoing communication from the device or terminal to a device associated with the non-resident, in response to acceptance of the event notice.
Systems and methods for blocking, adding, and/or modifying video content in a video conference session are disclosed. A video conferencing session is established between a first device and a second device. Video conferencing session data that is received from the first device comprises only audio information. Video conferencing session data that is received from the second device comprises both audio and video information. Video content is added to the video conferencing session data from the first device before sending the video conferencing session data to the second device. The added video content is not captured from the first device.
A resident of a controlled-environment facility is provided with messaging-initiated interactive sessions. A non-resident records a message for a resident. At a later time, the resident requests use of a resident device. Use of the resident device is authorized and the resident is notified of the message from the non-resident. The message is presented to the resident for review via the resident device. If requested by the resident, approval for an interactive session between the resident and the non-resident is determined. The immediate availability of the non-resident for the requested interactive session is determined. If the non-resident is available, a request is issued to the non-resident for the approved interactive session. The non-resident may be notified of the remaining time the resident has access has access to the resident device and may be presented an option for the approved interactive session during this time window.
Personal controlled-environment facility resident communication and/or data devices deployed within a controlled-environment facility each have a device identification apparatus (e.g. RFID tag). Interrogators and/or readers disposed within zone(s) defined within the controlled-environment facility identify, recognize, or otherwise read the device identification apparatus(es). A controlled-environment facility management system and/or a controlled-environment facility communications processing system coupled to the interrogators and/or readers determine whether a particular personal device entering, attempting to operate in, leaving, or outside a particular zone is authorized to operate in that zone and/or is authorized to operate one or more particular apps in that zone, based upon the device identification apparatus identified, recognized, or otherwise read by the interrogator and/or reader within that zone. Commands are sent to an identified personal device and/or to an app operating on the device, based on whether the particular device and/or app is authorized to operate in or outside that zone.
H04M 3/38 - Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
H04W 4/021 - Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
H04W 4/80 - Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
H04M 3/22 - Arrangements for supervision, monitoring or testing
59.
Controlled-environment facility message response system
A resident of a controlled-environment facility is provided with a messaging service that includes a capability that provides a message recipient with reply message capabilities. A visitation request system receives requests for communication sessions between residents and non-residents. The visitation system initiates a request for a communication session on behalf of the requesting party and determines that the responding party has not accepted the communication session request. Since the request has not been accepted, a messaging service provides the requesting with an interface for recording a message for delivery to the responding party. If the requesting party records a message, the responding party is notified of the recorded message. Once the responding party plays the recorded message, the responding party is provided an option to record a reply message for delivery to the requesting party. The requesting party is notified of the reply message from the responding party.
The present systems and methods for incarceration risk mitigation for an at risk constituent may match, such as by a controlled-environment facility Administration and Management System (AMS), a non-resident constituent with a correctional facility inmate, based, at least in part on an offense committed by the non-resident constituent and a criminal offense committed by the correctional facility inmate. A controlled-environment facility visitation system, or the like, may then schedule a controlled-environment facility communication between the non-resident constituent and the correctional facility inmate. A controlled-environment facility communication processing system, or the like, may provide a communication link between the non-resident constituent and the correctional facility inmate, as scheduled. The AMS, or the like, may report participation for the non-resident constituent and/or the correctional facility inmate in the controlled-environment facility communication.
Systems, methods and devices provide gaming services to residents of a controlled-environment facility. A first network interface of a device provides a restricted-bandwidth connection to a gaming system via one or more network access points located within the facility. A second network interface of the device establishes a second connection with the gaming system via a high-bandwidth connection in order to download one or more games to the device. Once the device is disconnected from the high-bandwidth connection, a request for the resident to access a downloaded game is issued to the gaming system via the restricted-bandwidth connection. An authorization key granting temporary access to the game is transmitted to the device via the restricted-bandwidth connection. The resident has access to the game until expiration of the authorization key is detected. The authorization key may expire based on duration of gameplay or based on gameplay progress.
Systems and methods for detecting volume level changes in communications are described herein. In some embodiments, a system comprises a computer system. The computer system comprises at least one processor and a memory coupled to the at least one processor. The memory stores program instructions that are executable by the at least one processor to cause the computer system to perform tasks. The tasks include recording a communication that comprises audio, and analyzing the audio of the communication. The analysis of the audio is operable to detect a change in a volume level of the audio that indicates an occurrence of a potential event of interest. The tasks also include creating and storing an information record corresponding to the communication in a second database. The information record includes an indication of the detected change in the volume level.
Embodiments of the invention are directed to methods, apparatuses, and systems for verifying inmate presence during a secure facility transaction. In one embodiment, a method may include receiving input information to initiate a user session at an interactive data terminal, generating user presence information to track the presence of the user at the interactive data terminal, determining that the user has left the interactive data terminal in response to the presence information, and automatically terminating the user session in response to a determination that the user has left the interactive data terminal.
Information associated with a controlled-environment facility resident communications and/or data device, such as device location within the controlled-environment facility, may be used to determine whether the resident device is approved for two-way video visitation or restricted to on-way video visitation. Video visitation may be initiated and voice and video captured and streamed by a non-resident communications and/or data device, as well as voice and/or video captured and streamed by the resident device, is received by a controlled-environment facility electronic communications management system. Voice and video captured at the non-resident device is transmitted to the resident device and, if the resident device is permitted two-way video visitation, voice and video captured by the resident device is transmitted to the non-resident device, if the resident device is restricted to one-way video visitation, only voice is transmitted to the non-resident device.
Controlled-environment facility resident and associated non-resident telephone number investigative linkage to e-commerce application program purchases
Investigative systems and methods linking controlled-environment facility residents and associated non-resident telephone numbers to e-commerce application program (app) purchases capture (a) non-resident telephone number(s) associated with (an) electronic communication(s) with a controlled-environment facility resident and/or (a) telephone number(s) associated with a non-resident communicating with a controlled-environment facility resident. E-commerce app accounts associated with the captured telephone number(s) are determined, e-commerce app account(s) associated with the captured telephone number(s) is (are) accessed and information about purchases made by a non-resident associated with the accessed e-commerce app account(s), through the accessed app account(s) is gathered. A determination is then made whether information about (a) purchase(s) made through the accessed e-commerce app account(s) correlate with the resident, and an investigative lead resulting from information about the purchase(s) made through the at least one accessed e-commerce app account correlating with the resident is provided.
Systems and methods enabling inbound calls to controlled-environment facility resident telephone numbers employ resident-associated communications devices deployed in the facilities. An inbound and outbound calling platform assigns a telephone number to each resident and associates a routable (IP) address of each resident communications device with such telephone number. This calling platform also presents an online directory to accessing inbound callers that lists residents the caller is allowed to call, the telephone number(s) of such resident(s), and whether such residents and their communications devices are ready to receive a call. The calling platform reconfirms such information upon an inbound call being placed to a telephone number assigned to a resident and signals the resident communications device associated with the resident assigned that telephone number. A controlled-environment facility communication processing system routes the call to the resident communications device associated with the resident called and connects the call.
Video communications of residents of a controlled-environment facility are monitored to detect instances of non-verbal communications within the video, such as the display of written messages and hand signals. Residents may participate in live video visitation sessions with non-residents. Video recordings are generated for each video feed of the live video visitation. During the live video visitation, indications of non-verbal communications displayed in the live video are detected. If indications of non-verbal communications are detected in the live video, the recorded video is annotated to specify the locations of the detected indications in the recording. Upon completion of the video visitation session, post-processing of the recorded video detects additional indications of displayed non-verbal communication. The additional indications may be detected at proximal locations to the annotations and may be detected based on sampling frames of the recording to detect changes in the color balance indicating the display of a message surface.
Systems and methods of controlling communications using temperature and/or Radio Frequency (RF) signals are disclosed. In some embodiments, a method may include determining whether a user operating a communications device has at least temporarily transferred at least partial control of the communications device to another user based, at least in part, upon a change in at least one of: a temperature or an RF signal sensed at the communications device. The method may also include controlling an aspect of a communication conducted via the communications device based, at least in part, upon the determination.
Embodiments disclosed herein provide for systems and methods for detecting and intercepting drones and drone operators. An example system for disrupting drone attacks comprises a drone detection system configured to detect a hostile drone, a defensive drone control system coupled to the drone detection system and configured to communicate with a first defensive drone, and a first defensive drone configured to receive first data from the defensive drone control system and to use the data to intercept the hostile drone. The system for disrupting drone attacks may further comprise a system configured to identify a control source of the hostile drone, and a second defensive drone configured to receive second data from the defensive drone control system and to use the second data to fly to a location associated with the control source of the hostile drone.
Systems and methods which detect in video and/or audio data a change in a physiological indicator of a person captured by the video and/or audio data, and which provide feedback indicating when the change in the physiological indicator occurs, are described. A method uses an analytics module operating on at least one processor. Data is received from a video camera worn on a first person. The data is indicative of an interaction between the first person and a second person. A physiological indicator of the second person is detected by analyzing the data. A change in the physiological indicator in the data is determined. An indication of the change in the physiological indicator in the data is transmitted to a sensory device on the first person.
G08B 13/196 - Actuation by interference with heat, light, or radiation of shorter wavelengthActuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using image scanning and comparing systems using television cameras
G08B 13/19 - Actuation by interference with heat, light, or radiation of shorter wavelengthActuation by intruding sources of heat, light, or radiation of shorter wavelength using passive radiation detection systems using infrared-radiation detection systems
09 - Scientific and electric apparatus and instruments
Goods & Services
Tablet computers; portable computers for inmates in correctional facilities; handheld wireless devices, namely, wireless communication devices for voice, data or image transmission; handheld wireless devices, namely, tablet computers, portable computers, and mobile phones for use by staff and residents in correctional facilities; downloadable media files and media recordings featuring music, audio books in the fields of education, job training, and fiction, and news broadcasts in the fields of current events, job markets, and education; media players; portable media players
72.
Systems and methods for facilitating booking, bonding and release
Systems and methods for assisting individuals, such as to provide assistance with respect to detainees at an inmate facility, are provided. Embodiments facilitate booking, bonding, and release with respect to an inmate facility by providing assistance to a detainee communicating with service providers and friends and family. Assistance may include prequalifying a detainee for services, collecting information useful to the service provider, and providing collected information to the service provider. Assistance may include collecting information useful to the friend or family member and providing collected information to the friend or family member. Embodiments communicate with banking systems to allow a detainee or friends and family to employ various payment techniques in posting bail or in making payment to a service provider. Additional functionality, such as call accounting/logging, call recording, and message delivery, automated response, may be provided. Embodiments employ various profiles to facilitate providing assistance.
Systems and methods for collaborative gaming are described herein. In some embodiments, a system comprises a computer system. The computer system comprises at least one processor and a memory coupled to the at least one processor. The memory stores program instructions are executable by the at least one processor to cause the computer system to perform tasks. The tasks include enabling a first user, via a first gaming device, to initiate a gaming session of a gaming application using an account of the first user, enabling a second user, via a second gaming device distinct from the first gaming device, to join the initiated gaming session; and enabling the second user, via the second gaming device, to engage in game-play in the initiated gaming session on behalf of the first user. The second user engages in the game-play using the account of the first user.
A63F 13/795 - Game security or game management aspects involving player-related data, e.g. identities, accounts, preferences or play histories for finding other playersGame security or game management aspects involving player-related data, e.g. identities, accounts, preferences or play histories for building a teamGame security or game management aspects involving player-related data, e.g. identities, accounts, preferences or play histories for providing a buddy list
A63F 13/75 - Enforcing rules, e.g. detecting foul play or generating lists of cheating players
A63F 13/32 - Interconnection arrangements between game servers and game devicesInterconnection arrangements between game devicesInterconnection arrangements between game servers using local area network [LAN] connections
A63F 13/335 - Interconnection arrangements between game servers and game devicesInterconnection arrangements between game devicesInterconnection arrangements between game servers using wide area network [WAN] connections using Internet
74.
Systems and methods for acquiring, accessing, and analyzing investigative information
Disclosed are systems and methods which provide availability of information on a network wide basis, with the network or information technology (IT) fabric spanning a wide range of institutions and other sources of information, including correctional facilities, without regard to which jurisdiction the source of information belongs, e.g. police, courts, federal investigation agencies, public databases etcetera. Embodiments provide an electronic based capability to identify useful information and for locating, collecting, compiling, aggregating, distilling, and/or reporting robust data.
In a controlled-environment facility resident on-demand controlled-environment facility resident electronic communication recording system and/or method, a controlled-environment facility secure communication platform, or the like, accepts initiation of an electronic communication involving a resident of a controlled-environment facility and establishes an electronic communication link between the resident and another call party. A controlled-environment facility communication and/or media device, or the like enables the resident to participate in the electronic communication, such as via a user interface provided on the controlled-environment facility communication and/or media device, and presents, such as via the user interface provided on the controlled-environment facility communication and/or media device, an option to the controlled-environment facility resident to record at least a portion of the electronic communication, such as via user interface provided on a controlled-environment facility communication and/or media device.
Controlled-environment facility resident pattern electronic communication detection systems and methods may employ a controlled-environment facility secure communication platform, an investigative data aggregation and analysis system, and/or the like. Controlled-environment facility individual resident outgoing electronic communication velocity is monitored. The individual resident outgoing electronic communication velocity may be the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time. A sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time may be recognized and controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides may be alerted that the particular resident is at risk of imminent danger, such as suicide, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular resident over the relatively short period of time.
Systems and methods for implementing and using temporary movement buffers for residents of controlled-environment facilities are disclosed. In some embodiments, for example, a method may include determining that a resident of a controlled-environment facility is unable to access a communication device to be used during a communication event involving the resident. The method may also include performing at least one of: (a) allowing the communication event in response to a buffer value associated with the resident being smaller than a time to the communication event; or (b) declining the communication event in response to the buffer value associated with the resident being greater than the time to the communication event.
Systems and methods for controlling access to controlled-environment facility visitations enable and accept requests for visitations with residents of the controlled-environment facility and enable and accept scheduling of visitations with residents of the controlled-environment facility. A matrix barcode is assigned to each scheduled visitation in accordance with such systems and methods, and the resultingly assigned matrix barcode is provided to at least a non-resident taking part in a respective scheduled visitation, and in some implementations, to the resident. The visitation proceeds between the resident scheduled to take part in the scheduled visitation and the non-resident in response to confirmation that the non-resident, and in applicable implementations, the resident, is in possession of the assigned matrix barcode.
G07C 9/20 - Individual registration on entry or exit involving the use of a pass
G06K 7/14 - Methods or arrangements for sensing record carriers by electromagnetic radiation, e.g. optical sensingMethods or arrangements for sensing record carriers by corpuscular radiation using light without selection of wavelength, e.g. sensing reflected white light
79.
Systems and methods for identification and action on attempted controlled-environment facility resident communications with internet-protocol phone numbers
A controlled-environment facility communications management system, and/or the like, receives an indication of an electronic communication request with a telephone number initiated by, or to, a resident of a controlled environment facility. The controlled-environment facility communications management system, and/or the like, accesses a line information database and determines, based on the contents of the line information database, whether the telephone number is an Internet Protocol (IP) telephone number. The controlled-environment facility communications management system, and/or the like, takes action with respect to the electronic communication in response to identification of the telephone number as an IP telephone number.
The present embodiments describe methods and systems for intercepting unauthorized communications in a controlled-environment facility. Unauthorized communications may originate from contraband cell phones, for example. In an embodiment, attempted communications from the contraband communication device are intercepted by the facility communication systems. The attempted communication may or may not be connected or completed, depending upon facility rules, policies, and regulations.
Proactive multiple controlled-environment facility investigative data aggregation and analysis systems and methods employ controlled-environment facility communications management systems, each associated with at least one controlled-environment facility, and a centralized investigative data aggregation and analysis system. The communications management systems each capture data related to communications associated with each resident of each facility and provide financial data related to resident accounts. The centralized investigative data aggregation and analysis system receives the captured data and/or financial data and identifies suspicious activity based on voice biometric analysis, communication analysis, location of calls, the financial data, and/or the like. The centralized investigative data aggregation and analysis system then identifies the resident associated with resultant identified suspicious activity, ranks or rates identified suspicious activities based on frequency and number of suspicious activities for a given identified resident, and displays the identified suspicious activities, according to the rank or rate.
Methods and systems provide a controlled-environment facility communication system that provides regulated communication sessions between residents and non-residents. Via a supervisory system, a bypass may be authorized for exempting the communication session from various regulated aspects of sessions regulated by the communication system. For instance, a communication may be exempt from monitoring based on assertions that the communication is privileged. The communications system receives a request for a communication session with a non-resident at a first telephone number. If a communication session is authorized by a bypass authorization, the communication session is hosted, while exempt from the regulations specified by the bypass authorization. A monitoring system tracks the hosted bypass communication session by determining whether telephone numbers other than the first telephone number have been joined to the communication session. These joined telephone numbers may be used to identify unauthorized communications by the resident.
Systems and methods, which can provide for an indication of a privileged communication, are provided. A method, according to an embodiment, uses at least one processor of a communication server device. Addressee information of one or more addressee(s) of a communication, sender information of a sender of the communication, or a combination thereof is received. The sender information, the addressee information, or a combination thereof is compared to registered user information maintained in a database. The registered user information corresponds to registered users to or from whom privileged communications may be sent or received. An indication that the communication is privileged is provided when the sender information, the addressee information, or the combination thereof corresponds to respective registered user information maintained in the database.
A visitation system provides visitation sessions between a resident of a controlled-environment facility and a nonresident, where the nonresident utilizes a personal wireless devices that connects to a wireless access point that may be accessible from a designated visitation area of the facility. A connection request from a personal wireless device of a nonresident is evaluated to determine the personal wireless device is authorized to interface with the visitation system, and whether the nonresident is authorized to communicate with the resident. If authorized, a visitation session between the resident and the nonresident is initiated with the nonresident participating via the personal wireless device. The visitation system may respond to a visitation session request from a registered personal wireless device by sending an access code to the personal wireless device. By confirming the access code, the nonresident may initiate the requested visitation session that terminates upon expiration of the access code.
An automated system is disclosed for detecting situations in which identical segments of conversation appear within two different recordings. The system automatically detects where within each of two audio recordings an identical conversation segment begins and ends, thus enabling detection of conversations where multiple prison inmates participated in a conference call.
H04M 1/64 - Automatic arrangements for answering callsAutomatic arrangements for recording messages for absent subscribersArrangements for recording conversations
H04M 3/22 - Arrangements for supervision, monitoring or testing
H04L 29/08 - Transmission control procedure, e.g. data link level control procedure
G10L 25/51 - Speech or voice analysis techniques not restricted to a single one of groups specially adapted for particular use for comparison or discrimination
H04M 3/42 - Systems providing special services or facilities to subscribers
G10L 17/00 - Speaker identification or verification techniques
86.
Three-way video visitation detection using video cues
Systems and methods are disclosed for establishing a video conferencing session between a first device and a second device; extracting video information from video conferencing session data received from the second device; and identifying one or more known cues that have been added to the video information, wherein the known cues identify a third device as a source of the video conferencing session data. The systems and methods may add cues to outbound video information prior to transmission as video conferencing session data, wherein the added cues identify the first device as a source of the transmitted video conferencing session data. The systems and methods may generate an alert and/or terminate the video conferencing session and/or flag a video conferencing session record for further analysis when a known cue has been identified in the video information.
A communication device may be assigned to a resident of a controlled-environment facility. A data network interface of the resident device establishes a connection with a resident network via one or more network access points located within the facility. A tracking network interface of the resident device transmits location tracking signals received by location tracking devices located within the facility. The resident device connects with the resident network via the data network interface in providing services to the resident. During intervals when the resident device is not connected to the resident network via the data network interface, tracking network interface is used to transmit the location tracking signals.
H04W 48/04 - Access restriction performed under specific conditions based on user or terminal location or mobility data, e.g. moving direction or speed
H04W 4/029 - Location-based management or tracking services
H04W 12/00 - Security arrangementsAuthenticationProtecting privacy or anonymity
42 - Scientific, technological and industrial services, research and design
Goods & Services
Video conferencing services; video teleconferencing; provision of video conferencing services Providing temporary use of on-line non-downloadable software for scheduling, managing, and participating in video visitation sessions with inmates in jails, prisons, or correctional facilities; providing a website featuring technology that enables users to schedule, manage, and participate in video visitation sessions with inmates in jails, prisons, or correctional facilities; providing a website featuring on-line non-downloadable software that enables users to schedule, manage, and participate in video visitation sessions with inmates in jails, prisons, or correctional facilities; providing temporary use of a web-based software application for scheduling, managing, and participating in video visitation sessions with inmates in jails, prisons, or correctional facilities; software as a service (SAAS) services featuring software for scheduling, managing, and participating in video visitation sessions with inmates in jails, prisons, or correctional facilities; Telecommunication software services, namely, providing a web-based, visual communication tool in the nature of on-line non-downloadable software for providing video conferencing services and video teleconferencing services between incarcerated individuals and related persons, including family members, friends, attorneys, public officials, and other approved visitors
89.
Influencing the location of contraband wireless communications devices within controlled-environment facilities
Systems and methods for identifying individuals using contraband communications devices in a controlled-environment facility are disclosed. Wireless communications are intercepted using a plurality of access points positioned at different locations within the controlled-environment facility. All wireless communications are blocked in a first group of locations, and individuals assigned to the first group of locations are identified. Some or all wireless communications are allowed in a second group of locations. Individuals are identified as possible contraband sources if they move from the first group of locations to one of the second group of locations after wireless communications are allowed in the second group of locations.
Controlled-environment facility resident contact tools for intelligent controlled-environment facility resident communication and/or media device interfaces
Controlled-environment facility resident contact tools for intelligent controlled-environment facility resident communication and/or media device interfaces may be configured to present a contact list of non-residents of the controlled-environment facility for a respective resident of the controlled-environment facility, to the respective resident. The interface may also present the resident an interface to input name and contact information for the contacts. Additionally or alternatively, the system may auto-populate the contact list for at least one resident. Messages, such as nudges for the non-resident to take an action with respect to the resident, such as make a deposit to a trust account of the resident, set-up a video visitation with the resident, or the like, are transmitted to the contacts, in the name of the respective resident.
Collective purchasing systems and methods for controlled-environment facility residents via controlled-environment facility resident communication and/or media devices
Systems or methods for collective purchasing by controlled-environment facility residents may employ a plurality of controlled-environment facility resident communication and/or media devices, each associated with a respective controlled-environment facility resident. These devices, disposed within one or more controlled-environment facilities, may each present an interface for purchasing goods and/or services via the device. The devices may each offer, via the interface, an option to collectively purchase a single good or service by a number of controlled-environment facility residents and may accept an indication of partial payment from the resident associated with the device. A controlled-environment facility management system, or similar functionality, may debit the partial payment from a respective controlled-environment facility trust account maintained to the benefit of each controlled-environment facility resident making a partial payment and may provision the collectively purchased good or service to these residents.
Providing video visitation with cognitive and/or dexterity impaired individuals may call for limiting functionality of a personal cognitive and/or dexterity impaired individual communication and/or media device, such as by an operating system of the personal device. The personal device may play audio and video, accept video communications in response to touching of a screen of the personal device, and establish a video communication in response to such touching of the screen. Providing the video visitation may also include receiving a request to initiate a video communication over the personal device with a cognitive and/or dexterity impaired individual, such as may be requested via a visitor communication and/or media device. Whereupon, an audible message may be played by the personal device, indicating the request, and the video communication between the personal device and the visitor device may be established in response to touching of the screen of the personal device.
G06F 3/0488 - Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
Controlled-environment facility resident electronic communications for controlled-environment facility resident communications and/or data devices disposed within a controlled-environment facility may employ a controlled-environment facility communications processing system, or the like. The controlled-environment facility communications processing system, may be configured to host controlled-environment facility communications access services and accept a Cross-Origin Request Sharing (CORS) request from a non-resident device. These CORS requests may be for access to the controlled-environment facility communications access services for use by a controlled-environment facility communications Application Program Interface (API) running on the non-resident device to communicate with one of the controlled-environment facility resident devices. The controlled-environment facility communications processing system, or the like, may make access to the controlled-environment facility communications access services available, such as, in a CORS response. Thereby, communication between the controlled-environment facility communications API running on the non-resident device and the target controlled-environment facility resident device may be provided.
Systems and methods for developing, deploying, and/or providing location-based controls for remote visitation in controlled-environment facilities are disclosed. In some embodiments, a method may include identifying a request to establish a visitation session between a resident and a non-resident of a controlled-environment facility, wherein the visitation session includes at least one of: a voice or a video call, and wherein the non-resident operates a mobile device; receiving spacial information of the mobile device; and applying a rule to the visitation session based upon the spacial information.
Systems and methods for implementing location-based services for controlled-environment facilities are disclosed. The location-based services may be used to restrict the ability of residents to communicate with non-residents that are located within geographic areas defined with the location-based service, such as within a specified proximity of the facility. A resident of the controlled-environment facility requests a remote communication with a non-resident that is utilizing a mobile device, such as a cellular phone, smart phone or tablet device. The request for the remote communication may be allowed based, at least in part, upon the physical location of the mobile device as determined based on the location of cellular towers in use by the mobile device and based on a GPS (Global Positioning System) location provided by the mobile device.
Systems and methods for managing privileged communications in a controlled-environment facility are disclosed. A privileged communication is received from a user via an online portal, wherein the user having been previously confirmed as having a privileged relationship with a resident of the controlled-environment facility, transmitting the privileged communication to the resident in a manner that prevents inspection by controlled-environment facility staff, and notifying the user when the privileged communication has been accessed by the resident. The privileged communication may be one or more of a document, an image, a text message, an email, a voicemail, or any other electronic or digital communication.
G06F 15/16 - Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs
Systems and methods provide the generation of signed recordings of audio and video calls. The signed recordings include information that may be used to verify the integrity of a purported copy of the recording. The recording may be generated by capturing the audio and/or video from a monitored communication and streaming the captured data to a recording. As the captured data is streamed to the media file used for the recording, a hash value is calculated for each segment of the received data. Information describing the context of the communication may be used to generate another hash value. A digital signature for the recorded call may be generated based on the two combined hash values. Operating in this manner, a signed recording of the communication may be generated while a recording of the communication to a media file is being made, rather than by post-call processing of a stored file.
H04L 9/32 - Arrangements for secret or secure communicationsNetwork security protocols including means for verifying the identity or authority of a user of the system
H04L 9/06 - Arrangements for secret or secure communicationsNetwork security protocols the encryption apparatus using shift registers or memories for blockwise coding, e.g. D.E.S. systems
Systems and methods for blocking, adding, and/or modifying video content in a video conference session are disclosed. A video conferencing session is established between a first device and a second device. Video conferencing session data that is received from the first device comprises only audio information. Video conferencing session data that is received from the second device comprises both audio and video information. Video content is added to the video conferencing session data from the first device before sending the video conferencing session data to the second device. The added video content is not captured from the first device.
Systems and methods for delivering video emergency services using Rich Communication Service (RCS) protocols are disclosed. In some embodiments, a method may include: receiving, at a 9-1-1 dispatch system, a 9-1-1 text message sent via a computing device using an RCS protocol, and initiating a 9-1-1 video communication with the computing device following the RCS protocol.
A location-based analytics system provides tracking and visualization of individuals within a controlled-environment facility. A plurality of sensors, such as RFID (Radio Frequency Identification) sensors, are located within the controlled-environment facility and detect individuals located within a first proximity to the sensors. An analytics system determines the identity of individuals detected by the sensors and reports the locations of the identified individuals. A user interface provides the ability to select the display of the location and movement of selected individuals of the identified individuals on a three-dimensional model of the controlled-environment facility. The user interface also provides the ability to select a three-dimensional representation for the selected individuals and various other aspects of the controlled-environment facility. The selected representation of the selected individuals is projected onto the three-dimensional model of the controlled-environment facility at locations corresponding to the reported locations of the selected individuals within the facility.
G06K 7/10 - Methods or arrangements for sensing record carriers by electromagnetic radiation, e.g. optical sensingMethods or arrangements for sensing record carriers by corpuscular radiation
