Abstract

Software for a smartphone recognizes input from the user selecting data options (such as the initial digits of a phone number), and accesses a relational database comprising representations of command options and associated data options, while also accessing a smartphone user profile comprising a language preference for the user. A representation of all or part of the command options are then presented in a language that is both different from the language used for the command options represented in the relational database, and corresponds to the language preference in the user profile. User input data to select at least one of the command options is then accepted, and a command string associated with the selected command option to create a phone implemented command is created.

IPC Classes  ?

• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04M 1/72469 - User interfaces specially adapted for cordless or mobile telephones for operating the device by selecting functions from two or more displayed items, e.g. menus or icons
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel

Abstract

This Application discloses the display of stored information when creating a electronic command for use with mobile smartphones and other computer-enabled telephones. A software app recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses stored representations of information along with corresponding IVR phone tree information and user display preferences. The app then presents a representation of all or part of the retrieved information on a display using the user's language preferences. The user can then respond to the representation by providing selective inputs that cause the synthesis all or part of the commands needed to navigate to the desired destination. Once a command sequence has been synthesized, the user may provide additional input that the system interprets as an instruction to open a phone call and invoke the assembled commands.

IPC Classes  ?

• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 1/72469 - User interfaces specially adapted for cordless or mobile telephones for operating the device by selecting functions from two or more displayed items, e.g. menus or icons

Abstract

This application discloses the display of stored information when creating a dialstring for use with mobile smartphones and other computer-enabled telephones. A software app recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses stored representations of information along with corresponding IVR phone tree information and user display preferences. The app then presents a representation of all or part of the retrieved information on a display using the user's language preferences. The user can then respond to the representation by providing selective inputs that cause the synthesis all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized, the user may provide additional input that the system interprets as an instruction to open a phone call and dial the synthesized number.

IPC Classes  ?

• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 1/725 - Cordless telephones
• H04M 1/72469 - User interfaces specially adapted for cordless or mobile telephones for operating the device by selecting functions from two or more displayed items, e.g. menus or icons

Abstract

This application discloses the display of stored information when creating a dialstring for use with mobile smartphones and other computer-enabled telephones. A software app recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses stored representations of information along with corresponding IVR phone tree information and user display preferences. The app then presents a graphical representation of all or part of the retrieved information on a display using the display preferences. The user can then respond to the graphical representation by providing selective inputs that cause the synthesis all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized, the user may provide additional input that the system interprets as an instruction to open a phone call and dial the synthesized number.

IPC Classes  ?

• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
• H04M 1/725 - Cordless telephones
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 1/27 - Devices whereby a plurality of signals may be stored simultaneously
• H04M 3/44 - Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling

Abstract

The invention herein disclosed provides the display of stored information when creating a dialstring for use with mobile smartphones and other computer-enabled telephones. A software app recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses remotely stored representations of information about the organization along with the IVR phone tree information for that organization. The app then presents a graphical representation of all or part of the retrieved information on a display. The user can then respond to the graphical representation by providing selective inputs that cause the synthesis all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized, the user may provide additional input that the system interprets as an instruction to open a phone call and dial the synthesized number.

IPC Classes  ?

• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 1/725 - Cordless telephones
• H04M 1/27 - Devices whereby a plurality of signals may be stored simultaneously
• H04M 3/44 - Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling

Abstract

The invention is a method of creating a dialstring for use with mobile smartphones and other computer-enabled telephones. A software app designed to implement the method recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses a stored representation of the IVR phone tree for that organization. The app then presents a graphical representation of all or part of the phone tree on the display of the telephone. The user can then respond to the graphical representation by providing selective inputs that cause the app to synthesize all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized to the user's satisfaction, the user may provide additional input that the system interprets as an instruction to open a phone call and dial the synthesized number.

IPC Classes  ?

• H04M 1/27 - Devices whereby a plurality of signals may be stored simultaneously
• H04M 3/44 - Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold
• H04M 1/725 - Cordless telephones

Abstract

The invention is a method of creating a dialstring for use with mobile smartphones and other computer-enabled telephones. A software app designed to implement the method recognizes input from the user (such as the initial digits of a phone number) that identifies the organization to be called, and accesses a stored representation of the IVR phone tree for that organization. The app then presents a graphical representation of all or part of the phone tree on the display of the telephone. The user can then respond to the graphical representation by providing selective inputs that cause the app to synthesize all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized to the user's satisfaction, the user may provide additional input that the system interprets as an instruction to open a phone call and dial the synthesized number.

IPC Classes  ?

• H04M 1/27 - Devices whereby a plurality of signals may be stored simultaneously
• H04M 3/44 - Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

The invention is a method of creating a dialstring for use with mobile smartphones and other computer-enabled telephones. A software app designed to implement the method recognizes input from the user that identifies an organization to be called, and accesses a stored representation of a corresponding IVR phone tree. The app then presents a graphical representation of all or part of the phone tree on the display of the telephone in a language that is different than the language used in the phone tree. The user can then respond by providing selective inputs that cause the app to synthesize all or part of the dialstring needed to navigate the phone tree to the desired destination. Once a dialing option has been synthesized to the user's satisfaction, the user may provide additional input that the system interprets as an instruction to open a phone call and dial the synthesized number.

IPC Classes  ?

• H04M 1/27 - Devices whereby a plurality of signals may be stored simultaneously
• H04M 3/44 - Additional connecting arrangements for providing access to frequently-wanted subscribers, e.g. abbreviated dialling
• H04W 4/20 - Services signallingAuxiliary data signalling, i.e. transmitting data via a non-traffic channel
• H04M 3/493 - Interactive information services, e.g. directory enquiries
• H04W 4/16 - Communication-related supplementary services, e.g. call-transfer or call-hold